Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.8
(323 Reviews)
Rating breakdown 323 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
5
1 Star
3
96%of customers recommend this product.
(
236 out of
245)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5
Beautiful and functional
on April 7, 2022
Posted by: RnR Royal Ruby
from North Carolina
[This review was collected as part of a promotion.] Beautiful fridge! Bottom left is freezer and ice. Top left is water and beverage center. Bottom left is flex zone which can be regular fridge or freezer. Top right section has QR code and controls to add to Smart Things app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome stylish fridge
on April 10, 2022
Posted by: Kp2py
from Barrington, Illinois
[This review was collected as part of a promotion.] It’s been 6 months since I bought this fridge and it is amazing. At first I had a lot of issues getting this fridge ordered but after two tries I finally got it. I get lots of compliments on the stylish clean look. Fridge is spacious and I love the beverage center.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great looking but poor in functions
on April 11, 2022
Posted by: allen
from Allen TX
[This review was collected as part of a promotion.] This refrigerator is good-looking; however, the auto pitcher does not work from time to time. I already had it repaired after 3 months of purchase, it is not working again.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Ross, Customer Care, April 14, 2022
Hi allen,
Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your 29 cu. ft. Smart BESPOKE 4-Door Flex™ Refrigerator with Customizable Panel Colors in White Glass. At this time, we can only recommend contacting a service center to see what is the best way to resolve this issue.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number: 1144402917
^Ross
Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your 29 cu. ft. Smart BESPOKE 4-Door Flex™ Refrigerator with Customizable Panel Colors in White Glass. At this time, we can only recommend contacting a service center to see what is the best way to resolve this issue.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number: 1144402917
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Statement piece for my Kitchen!
on April 12, 2022
Posted by: TJL4
from Murfreesboro, TN
[This review was collected as part of a promotion.] I have had my fridge for a few months now and LOVE IT! I got the Grey Glass front and it really stands out nicely in my kitchen. Much nicer than the standard stainless steel fridges. The beverage center is my favorite feature of the fridge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on April 12, 2022
Posted by: Justin
from Texas
[This review was collected as part of a promotion.] Bought the fridge last year and got it around January. We had a lot of issues because the installers keep breaking my glass doors and had to wait to get replacement.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Ross, Customer Care, April 13, 2022
Hi Justin,
Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your 29 cu. ft. Smart BESPOKE 4-Door Flex™ Refrigerator with Customizable Panel Colors in White Glass. At this time, we can only recommend contacting a service center to see what is the best way to resolve this issue.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:
^Ross
Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your 29 cu. ft. Smart BESPOKE 4-Door Flex™ Refrigerator with Customizable Panel Colors in White Glass. At this time, we can only recommend contacting a service center to see what is the best way to resolve this issue.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on April 12, 2022
Posted by: AGibney
from Branford, CT
Great refrigerator, love the features. Everything I was looking for, smooth delivery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fridge
on April 13, 2022
Posted by: BestSpoken
from Texas
[This review was collected as part of a promotion.] We love our Bespoke! Perfect size and plenty of color panels to choose from. Everyone loves the looks of it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Fridge - great features!
on April 13, 2022
Posted by: Asagwali
from Rockville, MD
[This review was collected as part of a promotion.] I got this Fridge just over a month ago after waiting for inventory to become available. This is my first Samsung Fridge - my TVs are all Samsung as well as our mobile phones. This Fridge is really cool and elegant and has transformed our kitchen given its very exquisite modern look, the glass panels and the 4 door combo. The Fridge is very technologically advanced and you can control certain features through a mobile App. My favorite in the Fridge ia the automatically refillable water pitcher! This is a very cool innovation that revised the water immediately you put back the pitcher. You no longer have to stand and wait in front of the Fridge for your glass to fill up! The water pitcher also has an internal pouch where you can place lemon, mint leaves or other fruit to get your flavored water at your fingertips!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US