Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Average customer rating
4.8
(325 Reviews)
Rating breakdown 325 reviews
5 Stars
275
4 Stars
34
3 Stars
6
2 Stars
6
1 Star
4
96%of customers recommend this product.
(
236 out of
246)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Beverage Center (panels sold separately) - Custom Panel Ready
Customer Rating
5
Glad we waited for this Beauty!
on October 18, 2022
Posted by: Honey
from Ri residents, CA
We are so happy, beautiful, functional and the perfect fit. This one appliance has uplifted our kitchen. The flex fridge is perfect for beverages. We have done away with the garage fridge this is so big!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful refrigerator
on September 21, 2023
Posted by: Cool vibes
[This review was collected as part of a promotion.] I L-O-V-E my refrigerator!! Best purchase of 2023.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Please reduce height to 72" in future models
on March 5, 2025
Posted by: JasonSam
Excellent refrigerator but really bizarre decision to go with 73" height. Modern cabinets are usually built to 72". Please reduce height in future models!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy SEA Care, March 5, 2025
Hi JasonSam,
Thank you for your observations of our products. Rest assured that, thanks to your reviews, we are working to improve our products and services.
Have a great day.
^Charles
Thank you for your observations of our products. Rest assured that, thanks to your reviews, we are working to improve our products and services.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Best Refrigerator I've ever owned!
on April 5, 2022
Posted by: mandymac
from Fort Worth, TX
[This review was collected as part of a promotion.] We have owned this refrigerator for almost a year now. Best kitchen purchase ever! Every person who visits my home wants a "tour" of the new fridge. The outside is truly fingerprintless, some of the shelves are adjustable but still plenty of room for tall items, and NO drink/ice dispenser on the outside. Just a clean sleek look!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible quality, fridge broke after 2 months
on August 15, 2024
Posted by: Chris
from san franciso, ca
I bought this two months ago and the refrigerant leaked and now the fridge doesn't work at all and we have to wait a week for the local repair people to fix it. We don't have a fridge/freezer for food and all our food spoiled too.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA CARE, August 15, 2024
We understand that maximizing the refrigerator's cooling efficiency is essential.
We would love to speak with you personally to give updates about the scheduled repair, Chris.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147442777, to help our team pull up your information.
Have a great day!
^Chrystel
We would love to speak with you personally to give updates about the scheduled repair, Chris.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147442777, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
2
Ice Bites and Cubes are not worth it
on June 27, 2025
Posted by: hutchhouse
Love the design and layout of unit. The ice makers however are awful. The constantly dispense broken ice, cubes and bites - we have removed, defrosted, cleaned and reset multiple times. Issue keeps occurring. The water tubes to the trays are not iced over and are clear - water sometimes spills out of trays and then ices up the drawer and trays. Super frustrating design and to deal with.
Response from Samsung USBy Samsung Care, June 30, 2025
Hello,
We want to inquire more about what transpires with the refrigerator and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We want to inquire more about what transpires with the refrigerator and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great
on April 12, 2022
Posted by: kuljit
from Egdewood, WA
[This review was collected as part of a promotion.] love water filter and pitcher feature. Also love the fact face is changeable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on November 1, 2022
Posted by: Harv
from Casper Wyoming
[This review was collected as part of a promotion.] I recently bought a Samsung bespoke amazing refrigerator very happy with the purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US