Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,253 Reviews)
Open Ratings Snapshot
Rating breakdown 4,253 reviews
5 Stars
3,513
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product. 
(
280 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Customer Rating
4 out of 5
4
My new S24plus
on March 17, 2024
Posted by: WingmanS
[This review was collected as part of a promotion.] My S24 plus has become my wing man! It has changed my life in so many positive ways, life will never be the same without it.
I think the S must stand for Superior. This phone is essential from tbe start of my day with the alarm to the multi tasking throughout the day to peaceful wind down and preparatin for tomorrow its truely a.game changer. I cant imagine life wirhout my Galaxy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on March 17, 2024
Posted by: EllM
from Mesa, AZ
Expertise:Beginner
I just got this a week ago. Love it so far. Easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente función
on March 22, 2024
Posted by: Santa
from Orlando Florida
Expertise:Expert
Tengo el S22+y me gusto mucho solo quiero seguir actualizando
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great deals
on March 22, 2024
Posted by: James
Great deals
Love AT&T 💘 byes
Good price on the you By
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Can't transfer my emails?
on March 24, 2024
Posted by: Boss Big Deal
from Silver Spring , MD
Expertise:Expert
Be advised that I bought this phone about a week ago.
The problem I'm dealing with is that my emails/address's; I can't transfer to my newer phone S24+.
Samsung doesn't have the answer thus far.
This may keep me from trading in my older phone S10+.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Bad Battery life
on March 26, 2024
Posted by: dina0896
I have had this phone for a month now. Battery drains by 20% in first 2 hours with minimal usage.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social CommerceMarch 26, 2024
Good day Dina0896,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24+ has an intelligent 4,900 mAh all-day battery that gives you more game time, watch time and you time. Your battery can allow you to watch videos for up to 31 hours or listen to music for up to 92 hours. Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. If you feel like your Galaxy S24+ battery is not performing up to your expectations, feel free to check out "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your schedule to learn some great information about optimizing your Galaxy battery life. If you would like any additional assistance afterwards, feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Intelligent AI
on March 26, 2024
Posted by: Nanu
Expertise:Intermediate
I recently purchased this phone, which marked a much needed upgrade from my Samsung Galaxy S20. Its intelligent AI is an exciting new feature that I have greatly enjoyed. Amber yellow is a brilliant color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Volume button
on March 27, 2024
Posted by: Kathy V
I have had phone about 2 months. I really dislike the volume button on the right side.
The volume is too easily changed through no doing purposely by me. It's very frustrating.
Written by a customer while visiting Samsung US
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