Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,255 Reviews)
Open Ratings Snapshot
Rating breakdown 4,255 reviews
5 Stars
3,515
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product. 
(
280 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Customer Rating
5 out of 5
5
Great phone
on October 8, 2024
Posted by: CNewnum
Verified Purchase:Yes
Love the phone. My only complaint is that I wish they would bring back the flashing light notification for missed calls and messages.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung phones are so easy to use and reliable
on February 3, 2024
Posted by: AP1991
[This review was collected as part of a promotion.] Samsung phones are so reliable, easy and fun to use. They have a lot of features too. The new S24 series very useful with the AI integration makes if more fun for photo editing and searching. The camera quality is undeniably good. Battery lasts longer than any other phones i had. I like the screen quality too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A real Upgrade!
on February 1, 2024
Posted by: livelyflower
[This review was collected as part of a promotion.] Loving my new Galaxy S24+. It is a real upgrade from the S10 I was using. Lightweight, super snappy. I pre-ordered so got the storage upgrade, I can't imagine filling up this phone. The seven year promised updates and security patches was a factor in my decision too.
I think the plus version is a great value, especially if you don't need the s pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My phone is greyat but, the keyboard ia to amall.
on February 26, 2024
Posted by: Buff11
[This review was collected as part of a promotion.] I use my device for work , photos , gym traveling , Kindle books .
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, February 27, 2024
Greetings Buff11,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24+. If the on-screen keyboard is too small for your liking, we do offer the Galaxy S24 Ultra and the Galaxy Z Fold5 to suit your needs. The Galaxy S24 Ultra offers a 6.8" Dynamic AMOLED 2X Display while the Galaxy Z Fold5 Main Display offers a 7.6" Dynamic AMOLED 2X Infinity Flex QXGA+. For your convenience, I have linked the comparison of these devices below for your review. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra

smsng.us/Samsung-Support
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https://www.samsung.com/us/smartphones/galaxy-s24-ultra/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-z-fold5&device-3=samsung-galaxy-s24
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
s24+ privacy gone
on November 11, 2024
Posted by: privateperson
[This review was collected as part of a promotion.] got a new s24+ phone. charge doesnt last a day, bundled software takes almost 40gb storage--the worst apps cant be uninstalled, privacy violations abound, cant use camera unless i agree to access all nearby bluetooth devices & give up my location, Bixby voice & AI forced on us, all-around worst phone i ever had. barely anything included in box
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 12, 2024
Thanks for taking the time to share your feedback on the Galaxy S24+. Your insights are invaluable as we continue to make improvements. The S24+ features a typical battery capacity of 4900 mAh, providing up to 26 hours of internet usage time on LTE and up to 25 hours on Wi-Fi. Additionally, it offers impressive audio playback of up to 88 hours and video playback of up to 29 hours when using wireless connectivity. We hate to see that you've experienced a shortened battery life on your phone. Please check out the link attached for options to help optimize your phone's battery life. In regards to the Camera app requesting permission. If you are referring to location tracking, this feature allows the app to add location tags to the photos and videos you capture. If you would prefer not to enable this feature, you can go to Settings > Apps > Camera > Permissions > Location and select "Don't Allow." Alternatively, you can open the Camera app, tap the gear icon, go to "Location Tags," and toggle this option off. Again, we appreciate all your feedback. If any of this persists, please be sure to reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
powerful device that run smoothly
on February 1, 2024
Posted by: Pulsar265
[This review was collected as part of a promotion.] I am heavy phone user and i relay on my phone for different tasks, from sending emails to surfing the web to taking notes. As well as the occasional gaming
S24+ ran smoothly without slowing down or having any glitches. With the big RAM and strong precessor it really handles that job nicely
The AI features save you time and effeort and make your life easier
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Snappy Phone!
on February 24, 2024
Posted by: LoveNewTech
[This review was collected as part of a promotion.] I upgraded this phone from a 22+ and I'm glad I did. The clarity of the screen is amazing, the phone's responsiveness is too notch and the new software features enhance my use of the phone. Primarily, I use it for personal work obligations, browsing the web and social media, checking emails and listening to music, podcasts and YouTube content, and health tracking. I haven't used it to stream movies or programs yet but expect that to be a great experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Galaxy s24+
on August 3, 2024
Posted by: Chris b
from Middle Island
Verified Purchase:Yes
Not great. Battery life terrible. Solely controlled by google. When plugged into car it can only use google maps for gps, which is also terrible. Not a very fast either.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 9, 2024
Thanks for sharing your feedback, Chris. We always like to hear from our customers and gain their insights. We see that you are reaching out concerning the Galaxy S24+. The Galaxy S24+ comes with QHD+, the highest screen resolution of a Galaxy smartphone. We would like to gather more information about what you are experiencing with the maps. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Check out the link attached for options to optimize your phone's battery life. For further assistance with your map, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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