Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,515
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Customer Rating
5
Great features
on July 13, 2025
Posted by: TheRaverKing
[This review was collected as part of a promotion.] I am a fan of the plethora of options there are between Galaxy AI built in technology, the built in language translators, the vast options I have when it comes to the camera and its ability to zoom in on things so far away u cant see them with ur eyes and still get an insanely clear picture . The upgrades to the editing software systems is also something I enjoy tinkering around w/ . My only regret im this purchase is that I didnt get the top tier model instead of the middle model I did purchase. Otherwise I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on July 13, 2025
Posted by: Bikergirl
[This review was collected as part of a promotion.] I needed an upgrade and chose rhe Galaxy S24+. This phone has all the essential things I need on a daily basis. It actually surprises me on a daily basis with all the new things it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is very good.
on July 13, 2025
Posted by: ShadowsInside
[This review was collected as part of a promotion.] I used my phone for games, videos and listening to Spotify while driving to work. The galaxy ai feature helps with not taking the hands of the wheel to change the song.
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Hey ShadowsInside, thank you for your feedback on your Samsung Galaxy S24+. We are so happy to hear that you are enjoying using your phone for your gaming, streaming, and music while commuting to work. We have provided a link to the Samsung Support Team if you ever have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great AI features
on July 14, 2025
Posted by: LovePhones
[This review was collected as part of a promotion.] The new Galaxy AI is so helpful and intelligent. The phone is very nice looking and light. Great for watching movies and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
On the border....
on July 14, 2025
Posted by: Samsung2Luv
[This review was collected as part of a promotion.] I probably should have got the ultra. This phone is great though. I've dropped it many times in the front screen has yet to crack. I wish I could say the same about the back of the phone. My speaker is not loud it hasn't ever been valid when I listen to videos through my phone itself. But I prefer the phone with the stylus so I should have gotten the ultra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The speaker and the AI voice to text are terrible.
on July 14, 2025
Posted by: Pauliej
[This review was collected as part of a promotion.] I have had many Samsung phones throughout the years. And this by far it's supposed to be the best. However, in my view, it is the absolute worst. The AI voice to text is garbage. I've had this phone for over a year. And it still hasn'learned my voice patterns on any given day. The speaker volume, it's horrible. I can hardly hear phone calls.. my 5G service is horrible inside buildings. Unless assisted by wi fi.
Value
3
Response from Samsung USBy R&R Team, July 15, 2025
Hi there Pauliej, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We completely understand how important your device is to you every day, and needing the full functionality every day. We would love to help you resolve your frustrations and have the best possible experience. We have provided links to articles to help you with the speakers and connectivity of your device. We have also shared a link to the Samsung Support Team to assist you with the voice to text, and offer additional assistance if the additional frustrations continue with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy ai search is the best
on July 14, 2025
Posted by: revyyhuynh
[This review was collected as part of a promotion.] I use ai to reverse search so many things in my daily life. for example on Instagram, links are not click able so I use the Google ai search function to open it. I can find locations in images and I can search up addresses very easily . I use it during my travels to translate text instantly. I don't even need to take pictures , I just open the camera and pan over the text and hold the home button and galaxy ai does the rest
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI is Here
on July 15, 2025
Posted by: SamsungG
[This review was collected as part of a promotion.] This Samsung Galaxy S24 + is an Amazing device, I traded my Older Samsung device for this Spectacular Phone. The Available AI features in this phone really advances the Technology from my old phone. So Happy with this Upgrade.
Value
5
Written by a customer while visiting Samsung US