Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,515
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Customer Rating
5
Samsung S24+ Best phone i have ever owned.
on July 5, 2025
Posted by: BigboiDeonte90
[This review was collected as part of a promotion.] Galaxy AI has some helpful and resourceful skills to keep me and my busy schedule on track
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most versatile and expansive smart phone out
on July 5, 2025
Posted by: Soccerdad
[This review was collected as part of a promotion.] I picked the s24+ because of fhe battery and screen size. I dont need a stylus. Thia phone has everything you want except the telephoto lense. Most people dont use that feature anyway. I got the s24+ with half a gig of storage and I have no issues with memory. I have had this phone for over 1.5 years and its been great the whole time. Very few bugs in comparison to my i work phones. Go get yourself one! The galaxy AI features are fun but I wouldnt say theyre a necessity just yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's perfect
on July 5, 2025
Posted by: Jayfin
[This review was collected as part of a promotion.] I love it never had problems with it I love Samsung I will never use a different phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galactic!!
on July 6, 2025
Posted by: Drew444
[This review was collected as part of a promotion.] I love my Samsung Galaxy S24+!
I've been using the S24+ for a year now. It has a fantastic suite of features and tools, including Galaxy AI, a versatile, AI model fully integrated into the S24+ itself. Features such as Writing Assist, Photo Assist, and Browser Assist are only a small selection of the S24+'s fully integrated Galaxy AI features.
The phone is sturdy, stylish, ergonomic and intuitive. The S24+ is suitable for accomplishing any task, goal, or project, whether at work or at home or at play. With the S24+'s nigh exhaustive features, tools, and functions almost idea can be made a reality with ease.
The S24+'s camera feels almost unfair to use. Photo, video and portrait quality is breathtaking. The filters, settings, tools and features in the camera app are professional level options available to anyone who opens the Camera app. Im not a programmer but i do enjoy tinkering around when i have free time. The software seems to be excellent, holding up very well. And not many bugs that I've noticed. I can recommend the S24+ without reservation or compunction. Five Full and Fiery Stars!!
I've been using the S24+ for a year now. It has a fantastic suite of features and tools, including Galaxy AI, a versatile, AI model fully integrated into the S24+ itself. Features such as Writing Assist, Photo Assist, and Browser Assist are only a small selection of the S24+'s fully integrated Galaxy AI features.
The phone is sturdy, stylish, ergonomic and intuitive. The S24+ is suitable for accomplishing any task, goal, or project, whether at work or at home or at play. With the S24+'s nigh exhaustive features, tools, and functions almost idea can be made a reality with ease.
The S24+'s camera feels almost unfair to use. Photo, video and portrait quality is breathtaking. The filters, settings, tools and features in the camera app are professional level options available to anyone who opens the Camera app. Im not a programmer but i do enjoy tinkering around when i have free time. The software seems to be excellent, holding up very well. And not many bugs that I've noticed. I can recommend the S24+ without reservation or compunction. Five Full and Fiery Stars!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive
on July 6, 2025
Posted by: BDawnCoy
[This review was collected as part of a promotion.] Dropped the phone in the creek ( first time ever). Phone is still perfect, not one issue. And Galaxy AI improvements rock.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful phone , but i need more battery life.
on July 6, 2025
Posted by: Sweetjen12
[This review was collected as part of a promotion.] Galaxy S24+ is a sleek, powerful phone with a stunning display, fast performance, and great cameras. The new Galaxy AI features are actually useful, especially for messaging and editing photos. It feels premium and handles everything smoothly,only downside , the battery is good but could last a bit longer for heavy users. Still, overall, it's one of the best Android phones of the year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is pretty awesome!
on July 6, 2025
Posted by: AeO6872
[This review was collected as part of a promotion.] I am really loving my phone! It has so many different features and colors are very nice and vibrant. I like the Galaxy AI feature it, it practically knows everything that you would pretty much like to know! I also play a lot of games on my phone, which is another awesome experience in itself!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wasted time
on July 6, 2025
Posted by: UpgradeMe
[This review was collected as part of a promotion.] Everything is extremely slow! Wifi doesn't work accordingly while being out! Device signs you out automatically while in the middle of processing. Reached out several months to carrier also Samsung! They've been rude, not helpful and failed to reach back out. It's terrible device isn't operating properly especially the expensive cost!
Value
2
Response from Samsung USBy R&R Team, July 8, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S24+. We completely understand how frustrating it is when your device is not meeting your expectations in functionality. We would love to help you troubleshoot your frustrations. We have provided a link to an article to help you with the Wi-Fi connection, however, Wi-Fi will only operate when you are in range of a router and connected to the network. We have also provided a link to an article if you are experiencing this frustration with the connection to your carrier while out during the day. We have also provided a link to an article to help you maximize the speed of your device. Lastly, we have provided a link to the Samsung Support Team if these experiences continue or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US