Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,515
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Posted by: Virginia H
Expertise:Expert
Verified Purchase:Yes
Love galaxy phones, never have any problem. Reliable and great price. So far I started to used since Galaxy 5. A d now my family too. I have Tv Stove, refrigerator. Etc
Written by a customer while visiting Samsung US
Customer Rating
5
It's jyst over great
on November 13, 2024
Posted by: Sammie
[This review was collected as part of a promotion.] Great for everything. Helps with reminders. And my alarms
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just the right size
on March 22, 2025
Posted by: Petey123
[This review was collected as part of a promotion.] The Samsung 24+ phone is just the right size to carry around for daily activities. It is very easy to use. I was easily able to optimize the device for my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24Plus Review
on February 2, 2024
Posted by: Rafz
from New York
Expertise:Expert
It's a good phone but not much improvement from the earlier version mostly from the camera side. Software performance seems decent as SD8gen2. Hands feel seems nice as for the round edges and flat screen.
Gaming performance also quite good while heating issues still occurs.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Smooth but colors sucks
on February 2, 2024
Posted by: Kathy
from Pennsylvania
Expertise:Intermediate
The phone is smooth but the resolution sucks, the colors are dull not vibrant and the brightness is also very low. It also heats up pretty fast even in my pocket it heats up. The camera is good but not
great as I thought. The battery also is not that good. It drained over night. It feels like 4500 instead of 4900 battery. Not to happy with purchase.
great as I thought. The battery also is not that good. It drained over night. It feels like 4500 instead of 4900 battery. Not to happy with purchase.
Features
2
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, February 9, 2024
Salutations Kathy,
Thanks for taking the opportunity to review your Samsung Galaxy S24+. We appreciate your transparency. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your schedule, please take a look at, "Keep your Galaxy device at its normal operating temperature" to learn how to keep your device at its optimal temperature. The Galaxy S24 has an intelligent battery that gives you more game time, watch time and you time. You can watch up to 28 hours of videos or listen up to 72 hours of music on your Galaxy S24! Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time out of your schedule to learn some great information about optimizing your Galaxy battery. Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts. Your Galaxy S24 has a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances! Thanks to a dedicated ISP Block, you can take brilliant Nightography photos and videos on the Selfie Camera. Plus, the ProVisual engine harnesses the power of AI for zoom, delivering crisp, low-light photos and videos with reduced noise and enhanced detail. Please contact Samsung Support if you would like any further assistance or if you have any questions after reviewing the above resources. Thank you for being a valued Samsung customer.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thanks for taking the opportunity to review your Samsung Galaxy S24+. We appreciate your transparency. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your schedule, please take a look at, "Keep your Galaxy device at its normal operating temperature" to learn how to keep your device at its optimal temperature. The Galaxy S24 has an intelligent battery that gives you more game time, watch time and you time. You can watch up to 28 hours of videos or listen up to 72 hours of music on your Galaxy S24! Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time out of your schedule to learn some great information about optimizing your Galaxy battery. Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts. Your Galaxy S24 has a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances! Thanks to a dedicated ISP Block, you can take brilliant Nightography photos and videos on the Selfie Camera. Plus, the ProVisual engine harnesses the power of AI for zoom, delivering crisp, low-light photos and videos with reduced noise and enhanced detail. Please contact Samsung Support if you would like any further assistance or if you have any questions after reviewing the above resources. Thank you for being a valued Samsung customer.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down beat phone so far!!
on February 2, 2024
Posted by: Aries1981
[This review was collected as part of a promotion.] I have been a Samsung phone user since 2012. My dedication to the line is unwavering. I purchases the 24plus directly from having the 21 plus. The wait was so well worth it. Although the functions and software remains the same, the clarity of the screen is phenomenal. With the addition of Ai, I'm so glad I purchased the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Yet
on February 4, 2024
Posted by: Jstone311
[This review was collected as part of a promotion.] I typically use my phone for a variety of purposes. Anywhere from gaming, to productivity to photography. Samsung phones have always ticked every box well but this one goes above and beyond. The addition of the AI, larger battery, and higher pixel screen puts this phone over the edge. The is a great phone and has excellent battery life. Samsung has built a wonderful phone this time that will be with me for quite some time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic upgrade
on February 5, 2024
Posted by: Brendan
[This review was collected as part of a promotion.] I use my Galaxy for almost everything. Chatting with friends, looking up recipes, and solving crosswords. With the amazing battery life, giant screen, and great customizability, I can't see myself going back from any other phone!
Value
5
Written by a customer while visiting Samsung US