Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,515
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Customer Rating
5
Good build quality!
on March 29, 2025
Posted by: farcon
[This review was collected as part of a promotion.] Samsung has done a really good job with the S24 Series. The build quality is amazing, the phone has held up an entire year of usage, the battery life is amazing, the performance is amazing. Cameras are good too. Samsung did really good on Galaxy AI. From a person coming from an S22 to an S24+, I can say that Samsung did a very good job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok could be better
on April 6, 2025
Posted by: Bigfat
[This review was collected as part of a promotion.] Have to turn off a lot. Gets locked up a lot. Not as good as I hoped.
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Hi there Bigfat, thank you for your feedback on your Samsung Galaxy S24+. We understand how important the uninterrupted usage of your device is to you every day, and we would love nothing more than to help you resolve this experience. We have provided a link to an article to hepl you troubleshoot the freezing or locking up you mention. We have also provided a link to the Samsung Support Team to help you if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great for pubg
on April 6, 2025
Posted by: Pubgplayer
[This review was collected as part of a promotion.] I bought this phone because my other phone was lagging while I played but there's no lagging or glitches at all when I play now
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Pubgplayer, we appreciate your feedback on your Samsung Galaxy S24+. We are thrilled to hear you are having such a positive usage experience with your new phone. We have provided a link to the Samsung Support Team for your convenience to offer one on one assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone!
on February 23, 2024
Posted by: Vivian
[This review was collected as part of a promotion.] I've been a Samsung user for several years now, and the new s24+ does not disappoint. The display is gorgeous, the cameras work really well, and it has plenty of storage for my apps, photos, and documents. I've been enjoying my phone for more than a month now with zero problems. I always recommend Samsung whenever someone is looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
feels great to go back to a flat screen
on February 18, 2024
Posted by: revitrevy
[This review was collected as part of a promotion.] went from a s21 ultra to this model , have to say the hand feel is amazing . I don't accidentally hit the edge or have to worry about it anymore . putting a glass screen protector on it was a nightmare.
thankfully the s24+ has a better hand feel than the previous model I had . the face recognition is fast, the fingerprint unlock is amazingly responsive as well. the little things are made better
Ai is everywhere and it's great that Google and Samsung are embracing this technology. circle to search is much more intuitive than Google lens even thought they marketed it as a whole new concept. I generally circle to search on apps and pages that disallow me from copy and pasting to search on my browser . works seamlessly and doesn't break your workflow or alt tab you .
wish they adopted Qi2 charging technology already .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on May 13, 2024
Posted by: Jayadevi
[This review was collected as part of a promotion.] Love this phone. As a dance choreographer when dancers perform I'm able to record in high quality, exit pictures and increase resolution. The Galaxy AI is amazing. I also have the watch love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Revolutionary Companion for Modern Life
on February 27, 2024
Posted by: Perri7554
[This review was collected as part of a promotion.] My Galaxy has been a game-changer for my daily routine. Its seamless integration into both my work and leisure times is unparalleled. The camera's clarity makes my memories vivid, and the battery life is a lifesaver on long days. Multitasking with split-screen boosts my productivity, and the display is a treat for streaming shows. It's not just a phone; it's my smart assistant, entertainment hub, and photography studio all rolled into one sleek device. Samsung has truly elevated my life with innovation and reliability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Substandard phone
on February 5, 2024
Posted by: Jojo53
[This review was collected as part of a promotion.] My device does not pick up Wi-Fi very easily. And it does not take talk to text except on rare occasions.
Value
2
Response from Samsung USBy Social Commerce, February 5, 2024
Aloha Jojo53,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have the available time, please take a moment to review, "Galaxy phone or tablet Wi-Fi connection issues" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Wi-Fi connectivity. Without having more information available regarding your use of Talk to Text or possibly Bixby and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest reaching out to Samsung Support for further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have the available time, please take a moment to review, "Galaxy phone or tablet Wi-Fi connection issues" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Wi-Fi connectivity. Without having more information available regarding your use of Talk to Text or possibly Bixby and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest reaching out to Samsung Support for further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Written by a customer while visiting Samsung US