Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,515
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Posted by: Tilda
from CA
Expertise:Intermediate
Verified Purchase:Yes
It's generally satisfactory, but it doesn't have a luxurious taste.It's the same feeling as the entry-level type like the a-series.
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, December 13, 2024
Hello Tilda, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. Your feedback is invaluable to us as we continue to innovate our product line for the best possible experience for our customers. We hope you are enjoying the software updates that have been made to your new device such as Galaxy AI. We have provided links to the full manual to help you discover all of the amazing features, and to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Norma
from California
Expertise:Expert
Verified Purchase:Yes
The camera is not as good as the Ultra from any of the last 2 years models (the S22 Ultra camera is better than this one) and the camera has less pro-settings in RAW mode. I wanted the best quality phone I could get but when I checked online and for some reason it was only showing me the S24 and the S24+ so then I had no idea that there was an Ultra model. The S24+ is okay but it's not as satisfying as my S22 Ultra - but that phone had broken so this was an exchange.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 20, 2024
It's wonderful to hear from you, Norma. Thank you for sharing your thoughts on the Galaxy S24+. The display sizes of both the Galaxy S24 (6.2 inches) and S24+ (6.7 inches) have increased by 0.1 inch compared to their predecessors, the Galaxy S23 and S23+. Notably, the Galaxy S24+ features a QHD+ display, while the S23 has an FHD+ screen. In terms of battery life, the S24+ offers longer performance, with a 4900mAh battery (typical), which is 200mAh more than the S23+. The S24 comes with a 4000mAh battery, which is 100mAh more than the S23. Both models include a 12MP selfie camera and a triple rear camera system comprising a 50MP wide-angle camera with 2x optical zoom, a 12MP ultra-wide camera, and a 10MP camera with 3x optical zoom. You can take advantage of portrait mode on the 2x and 3x zoom settings for dynamic close-ups, and Nightography helps capture clearer shots in low light. For more details on the camera features and tips to enhance photo quality, please refer to the attached link. If you have further questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/explore/mobile/buying-guide/samsung-galaxy-s24-camera-specs-explained/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/explore/mobile/buying-guide/samsung-galaxy-s24-camera-specs-explained/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Ok phone if the calls didn't drop so much
on March 3, 2025
Posted by: Invsblwmn
[This review was collected as part of a promotion.] Phone has decent camera. Finding simple things is sometimes difficult. Still can't find voice to text for messaging yet. Phone drops many more calls than my s8+ did. If the battery didn't quit, I'd still be using that phone
seamless actions across apps, Now Brief, Audio Eraser features.
seamless actions across apps, Now Brief, Audio Eraser features.
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Invsblwmn, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We are happy to hear that you are pleased with the camera usage of your new device. We would love to help you with the connection to your carrier, and we have provided links below to troubleshooting guides to assist you at your convenience. We have also provided a link to the Samsung Support Team if this experience continues, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Display dim
on February 1, 2024
Posted by: iguess
[This review was collected as part of a promotion.] The display is dimmer than expected. Way dimmer and les vibrant than on my old s20+
Value
3
Response from Samsung USBy Social Commerce, February 2, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5
Switching from IOS
on February 2, 2024
Posted by: Customelove
[This review was collected as part of a promotion.] Switching from iPhone to the Samsung Galaxy S24+ reveals a seamless fusion of innovation and customization. Its premium design and Dynamic AMOLED display surpass expectations, offering vibrant visuals and smooth performance. The Exynos chipset ensures lag-free multitasking, while the battery impressively lasts all day. Samsung’s camera excels in detail and low-light performance, challenging the best of iPhones. One UI, enriched with native apps like Samsung Health and Samsung Pay, offers a personalized experience, making the transition from iOS surprisingly smooth. The Galaxy S24+ not only competes with but also sets new standards, making it a compelling choice for those seeking flexibility and cutting-edge technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have a Samsung Galaxy S23 Plus
on February 5, 2024
Posted by: Ricsavannah
[This review was collected as part of a promotion.] I recently bought a Samsung Galaxy S23 Plus. I know this is for Galaxy S24 Series but I just wanted to tell you how amazed I am with the Galaxy S23 Plus. I bought it for Christmas before the release of the Galaxy S24 Plus. I'm absolutely sure it's phenomenal.
My only wish for the Samsung Galaxy S23 Plus to recieve 7 major software updates also instead of just 4. I hope my Galaxy s23 plus gets lucky and does get 7 years of updates.
My only wish for the Samsung Galaxy S23 Plus to recieve 7 major software updates also instead of just 4. I hope my Galaxy s23 plus gets lucky and does get 7 years of updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Phone
on October 26, 2024
Posted by: TrevyTrev
[This review was collected as part of a promotion.] This is a solid phone that does just about everything well. I wish its battery lasted longer, but that's about it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Natalie
from Nc
Expertise:Expert
Verified Purchase:Yes
Amazing and I love it. The battery lasts forever and the pictures are so good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US