Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.6
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
85
4 Stars
14
3 Stars
3
2 Stars
5
1 Star
3
90%of customers recommend this product.
(
70 out of
78)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Posted by: Phone
from Denver
Expertise:Intermediate
Verified Purchase:Yes
Great phone. It is faster and smother running then my last phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mr3b
Expertise:Intermediate
Verified Purchase:Yes
This phone has been amazing, faster, clearer photos. The best galaxy that I have owned to-date.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Wish I had my S20 FE 5G back.
on February 21, 2025
Posted by: Joe Blow
Got S24+. Screen better than S20 FE 5G, but more jumpy and loves to slam Google news up there instead of app you called for. Fails regularly on autocorrect, either replacing what you typed with nonsense or leaving words misspelled. Was planning on getting S25 ultra, but found reports saying that screen scratches easily, phone largely the same as 34 model, but has new snap dragon chip. The 2024 and 2025 models are underwhelming. I expected more after 5 more years of development. Kind of wish I had my 2020 S20 FE 5G back. Only benefit of S24+ is you can turn off 5G send and receive.
Response from Samsung USBy R&R Team, February 21, 2025
Hi there Joe Blow, thank you forsharing your thoughts about your Samsung Galaxy S24+ with us. We understand how frustrating it can be to have a new device that is not meeting your expectations. We would love to help you resolve your frustrations and have the best possible experience with your device. We have provided a link to the Samsung Support Team. They can work with you one on one through chat to help you ensure the software operates as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Pegasus8264
from Denver, Colorado
Verified Purchase:Yes
I love this phone. It's a much faster operating system than my last phone. So far the main thing I dislike are the buttons on the right side of the phone. I'm constantly accidentally hitting them. Other than that I would really prefer the fingerprint recognition on the camera lens instead of the screen. It constantly doesn't recognize.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, March 6, 2025
Hi there Pegasus8264, we appreciate you sharing your thoughts about your Samsung Galaxy S24+. We are happy to hear you are overall pleased with your usage of your new phone. We have provided a link to an article to help you with the fingerprint reader not operating as expected. We understand changes to the configuration of your device can take some time to adjust to the feelof it in your hand and usage. We have provided a link to the Samsung Support Team if you haev any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Garfield
Verified Purchase:Yes
Like the fact that i have a lot of space on the phone and the apps are easy-to-use
Design
5
Written by a customer while visiting Samsung US
Customer Rating
3
New update sucks
on May 4, 2025
Posted by: Dee07
from California
Expertise:Intermediate
I have always had galaxys and loved them but I have the new update for the settings and notifications pulldown. HATE IT
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy R&R Team, May 5, 2025
Hi there Dee07, we appreciate your feedback on your Samsung Galaxy S24+. We know that new updates can come with a learning curve as you adjust your usage to the changes that have been made. We appreciate you sharing your thoughts as we continue to update our operating system and strive to provide the best security and usage experiences to our customers. Please, don't hesitate to reach out to us again any time you have questions, or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US