Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,515
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Customer Rating
5
Great sleak phone
on February 10, 2024
Posted by: Shopper
[This review was collected as part of a promotion.] I upgraded my S21 to S24+ and its a very good phone. The size and features are outstanding. The display is top class and has the best display you can get. For the features and price i choose to go with this instead of S24Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24+ My Honest Take
on March 12, 2024
Posted by: Wkncmmndr
[This review was collected as part of a promotion.] So, I got my hands on the Galaxy S24+ recently, and let me tell you, it's something else. First off, that display is just mind-blowing. It's huge, at 6.8 inches, and the colors are so vibrant. Watching videos or scrolling through social media feels like a whole new experience.
Performance-wise, this thing is a beast. The processor is lightning-fast, and with up to 16GB of RAM, it handles everything I throw at it without any lag. Seriously, I've been multitasking like crazy, and it hasn't skipped a beat.
Now, let's talk cameras. The S24+ has four of them, and they're impressive. I've been snapping pics left and right, and they come out super sharp and detailed. Plus, the AI does a great job of tweaking things to make them look even better.
On the connectivity front, it's got 5G, Wi-Fi 6E, you name it. I've been blazing through downloads and streaming without any hiccups. And the battery life? Surprisingly good. I can easily get through a full day without needing to recharge.
Software-wise, Samsung's One UI is smooth and intuitive. I love how customizable it is, and features like Samsung DeX are a game-changer for productivity.
Overall, the Galaxy S24+ is a real winner in my book. It's got everything you could want in a flagship smartphone and then some. If you're in the market for a new device, definitely give this one a look.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Down graded despite upgrading 2 versions newer
on October 23, 2024
Posted by: Mia F
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Not even 6-12 hrs in and there were issues. Phone was heating up not long after getting on facetime despite being brand new, not on the charger, and not running long. The colors are all over the place. White is turned green, my tan olive skin is a bronze greeish orange and despite downloading a bright pastel pink wallpaper it looks like a greyed white background with a tint of extremely muted pink. The camera is fuzzy depending on the app. As a photographer is this appalling. Despite going from a S22 to a S24+ it feels like a downgrade. Seriously rethinking my brand loyaty not just cause of the phone but the service as well.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, October 24, 2024
Thanks for taking the time to share your feedback on the Galaxy S24+, Mia. We hate to see that your experience with the S24+ has been less than expected, especially with concerns about overheating, screen color accuracy, and camera performance. These issues certainly impact your usage, especially as a photographer. For overheating, we recommend ensuring the phone is fully updated with the latest software, which often includes fixes for performance and heat management. Check out the link attached for additional options to help troubleshoot the overheating. Regarding the color display, adjusting the screen mode settings under "Display" in the settings menu can help refine color accuracy and provide a more natural look. If you choose Vivid, you can adjust the slider to make the display look cooler or warmer. You can also tap Advanced settings to manually adjust the screen's color. For the camera quality across apps, we suggest checking permissions and app-specific settings, as some apps may use lower-quality versions of the camera. We value your feedback and want to ensure that your Galaxy S24+ provides the performance you'd expect. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
A phone for the future!
on February 3, 2024
Posted by: Fish192
[This review was collected as part of a promotion.] The Samsung S24+ feels like a phone that was brought into the past by time travelers! It's got this crazy smart camera that takes amazing pics no matter where you are. And it's all voice-activated and can predict what you need before you even think about it. This phone isn't just cool; it's like a sneak peek into what phones are gonna be like in the future. It's not just a phone; it's your buddy from the future. I love using it to take stunning pictures of my family and friends when we're out at events!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 19, 2024
Posted by: Phoneguy
[This review was collected as part of a promotion.] Best device ever. Love my Samsung phones. They are if hight quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is changing the game!
on February 2, 2024
Posted by: Marco2Suave
[This review was collected as part of a promotion.] I just got my Samsung device; Switched from Apple, and I am really enjoying all of the features. I have been binging YouTube videos and also going thru my settings trying to get the most optimization that I can. Haven't done so yet but I can't wait to try out the new language translate calls!
Phone has kicked my but getting g used to it but it has been a fun ride for sure.
Phone has kicked my but getting g used to it but it has been a fun ride for sure.
Value
4
Response from Samsung USBy Social Commerce, February 2, 2024
Hi Marco2Suave,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24+. We're so happy that you made the switch over to Samsung! Did you know that we have our own YouTube channel so there's no need to scour the internet or YouTube. Just check out the Samsung YouTube channel for everything you could ever need or want to know about your device! I went ahead and linked it below for you! We currently have 19 videos that are dedicated to the Galaxy S24 Series and all of the awesome features that you now have available at your fingertips. I've also taken liberty of linking your device manual below so that customizing your settings will be that much easier for you. If you would like any further assistance, please feel free to contact Samsung Support. We'd be happy to help you or answer any questions that you may have! We hope that you enjoy your new Galaxy S24+ and thank you for choosing to be a part of the Samsung family!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24+. We're so happy that you made the switch over to Samsung! Did you know that we have our own YouTube channel so there's no need to scour the internet or YouTube. Just check out the Samsung YouTube channel for everything you could ever need or want to know about your device! I went ahead and linked it below for you! We currently have 19 videos that are dedicated to the Galaxy S24 Series and all of the awesome features that you now have available at your fingertips. I've also taken liberty of linking your device manual below so that customizing your settings will be that much easier for you. If you would like any further assistance, please feel free to contact Samsung Support. We'd be happy to help you or answer any questions that you may have! We hope that you enjoy your new Galaxy S24+ and thank you for choosing to be a part of the Samsung family!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far
on February 2, 2024
Posted by: Saintpaul17
[This review was collected as part of a promotion.] Just got phone but already impressed with its style, design, speed and features. Can't wait to discover all its great ability for calls, texts and photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best ever!!!
on February 2, 2024
Posted by: Shelo74
[This review was collected as part of a promotion.] The look is great but the enhance AI translator is mind blowing. My wife is using it with my parents and finally they're having the communication and fun they so much deserve. The Circle to Search is making searching things second nature. It runs super smooth and fast. Display Resolution is excellent 👌. Videos up to 8k are super clear and the phone has no problem running them. BEST GALAXY EVER!!!
Value
5
Written by a customer while visiting Samsung US