Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.6
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
85
4 Stars
14
3 Stars
3
2 Stars
5
1 Star
3
90%of customers recommend this product.
(
70 out of
78)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Posted by: Richard
from Panama City Beach, FL
Expertise:Expert
Verified Purchase:Yes
I finally upgraded my old Samsung A23 to a Samsung S24+ and am wondering how I got along without a top of the line phone for so long. I was having issues with my old Samsung A23 not working well with my new Galaxy Watch 7 watch (app was not compatible and kept crashing and drained battery on phone & watch). This new S24+ works perfectly with Galaxy Watch 7 and battery issues are no more! Very impressed with overall capability of phone, including camera and other features (fingerprint scanner, etc.). Went 5+ years after retirement with bottom of the line phones since I retired (always had a cell at work so never bothered getting a good one till later) and it is so nice to have a top of the line phone now!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Peter O
from Metrowest, MA
Expertise:Intermediate
Verified Purchase:Yes
Always great to have a new phone, my older one was slowing down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: My S24
Verified Purchase:Yes
Great new features and an easy conversion from my old phone.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Miro
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Very good phone, I just upgraded from Samsung S 22+5G . This one has better battery , 12 GB RAM, Snapdragon processor, and few more things like camera, phone size, etc. I can highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S24+ not a Quality device, I would not recommend
on January 20, 2025
Posted by: Anonymous
from Chicago IL
Expertise:Expert
Verified Purchase:Yes
The S24+ is not a quality device, In the 30 days I have owned this device I have experienced many technical issues. The basic function of receiving texts works on an inconsistent basis, I have more than two updates on a device that is Samsung's latest model. the data transfer didn't worked as expected I had to complete the process three times before all of my data was transferred from my previous device (Samsung).
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, January 21, 2025
Hi there Sherman Hammons, thank you for sharing your feedback on your Samsung Galaxy S24+. We completely understand how valuable your text messages are to you and needing to know that you are receiving them and able to send them reliably. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if any additioanl frustrations arise, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jose f
Verified Purchase:Yes
Phone works great...easy to use and very comfortable with the speed
Response from Samsung USBy R&R Team, February 6, 2025
Hi there Jose f, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We love hearing that you are finding the device to be a great addition to your daily tasks and activities. We hope you'll reach out to us again any time in the future if you have questionis or would be interested in sharing additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Glenn
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
The phone struggles to find and keep connected to a signal, and therefore communication isn't as easy as it should be. I constantly need to restart the phone
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R Team, January 28, 2025
Hi there Glenn, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24+ with us. We understand how valuable your phone calls are to you and needing the reliability for your peace of mind. We have provided a few links to articles to help you ensure reliable connection to your device. We have also shared a link to the Samsung Support Team to answer any questions or offer additional assistance if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Galaxy Man
from New York
Expertise:Intermediate
Verified Purchase:Yes
The Samsung s24 Plus it's just another example of the quality products that Samsung produces a highly recommend all of their phones wearables and products they are the standard for what the industry strides for
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US