Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,515
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Customer Rating
5
I'm a Galaxy Girl!
on February 4, 2024
Posted by: Jess22
[This review was collected as part of a promotion.] I've been a Galaxy girl since I've had access to smartphones. Every person has gotten better and the S24+ is notvthe exception. Pictures are great, battery lasts longer, and it operates fast and smoothly. Additionally the design and color (I got the light green) are superb! ♡ I'm glad I upgraded from the S22+!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is Garbage
on April 30, 2024
Posted by: Fedupbuyer
[This review was collected as part of a promotion.] Out of 2 s24+ different colors I don't recommend purchasing! Camera is animated, low resolution, and doesn't take good quality pictures. Overall quality of the s24+ is VERY poor! Can't seem to find a case that's going to protect it from getting damaged even off the manufacturers store only soft cases available. Wouldn't waste my time on this device at all!
Value
1
Response from Samsung USBy Social Commerce, May 2, 2024
Aloha,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24+ comes with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. Your device harnesses the power of AI throughout many apps and experiences. For example, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. You can lower the screen resolution to save battery power or increase it to sharpen the image quality. 1. From Settings, tap Display > Screen resolution. 2. Tap your preferred resolution, and then tap Apply. * Some apps may not support higher or lower screen resolution settings and may close when you change the resolution. For your convenience, I have linked your device manual below for your easy access so that you may customize your settings to your liking as well as all of the compatible accessories for your Galaxy S24+. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s24/accessories/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24+ comes with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. Your device harnesses the power of AI throughout many apps and experiences. For example, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. You can lower the screen resolution to save battery power or increase it to sharpen the image quality. 1. From Settings, tap Display > Screen resolution. 2. Tap your preferred resolution, and then tap Apply. * Some apps may not support higher or lower screen resolution settings and may close when you change the resolution. For your convenience, I have linked your device manual below for your easy access so that you may customize your settings to your liking as well as all of the compatible accessories for your Galaxy S24+. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s24/accessories/
Written by a customer while visiting Samsung US
Customer Rating
4
Has its pros and cons
on November 10, 2024
Posted by: Crab628
[This review was collected as part of a promotion.] If your coming from a s 23 then the upgrade is not really worth it in my opinion. However anything before that and you'll notice a fairly good upgrade that I personally feel is with the cost
Value
4
Response from Samsung USBy R&R Team, December 13, 2024
Hey there Crab628, we appreciate your feedback on your Samsung Galaxy S24+. We are happy to hear you are overall pleased with the features and functionality of your new device. We hope you have had time to explore all of the new Galaxy AI features of your device and the ways you can streamline processes and have fun with your photos and videos. We have provided links to the full device manual and the Samsung Support Team to further discover the full capabilities of your new device, and align it to your needs. Thank you for being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Polish of an Already Great Phone
on February 2, 2024
Posted by: StopGuardian
[This review was collected as part of a promotion.] First off the samsung s24 is honestly the same thing as the s23 with a few new features. But to be fair samsung tried the best they could, so now maybe they are running out of ideas. The new ai features are really cool but aren't that practical yet although I'm sure they will get better. Switching from the note 9 which was already a great phone to this really shows how much samsung has traveled. The graphics are amazing and the new QHD+ screen resolution although not very battery efficient beautiful to see. When playing CODM performance is great and it looks amazing as well as not heating the phone up too much. The speakers also seem better in comparison to last year. The UI was much improved, easy, and great to use. The pre-order deal was also fairly nice. I haven't encountered any problems yet and so far the experience is great. In the end, even though the s24 and s23 are kind of the same, you have to acknowledge that they have come a long way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brand New S24+
on February 3, 2024
Posted by: Ohiolikethis
[This review was collected as part of a promotion.] Right out if the box the Galaxy S24+ seems like it will be a great phone for years to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next Generation
on February 4, 2024
Posted by: Binns360
[This review was collected as part of a promotion.] Brightness is great and the way the face ID responds is top notch my girlfriend had an issue with her face ID on her S23 Ultra but so far I have none. Performance is great no lagging refresh rate is good too. Camera details are exceptional all are good too haven't tried low light yet but will soon. The new AI feature takes a bit of getting use to but in due time it will feel like nothing. S24+ is a great phone to have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Smartphone
on February 5, 2024
Posted by: DaGooch
[This review was collected as part of a promotion.] Best Android smartphone for streaming, media, gaming, and communicating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cell it's all you want.
on February 23, 2024
Posted by: Panuncio1
[This review was collected as part of a promotion.] I used my phone for everything from m
aking phone calls to see the news.
Buy things. Watch movies.
Find trips.
aking phone calls to see the news.
Buy things. Watch movies.
Find trips.
Value
5
Written by a customer while visiting Samsung US