Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.6
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
85
4 Stars
14
3 Stars
3
2 Stars
5
1 Star
3
90%of customers recommend this product.
(
70 out of
78)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Customer Rating
2
Poor battery, doesn't feel like an upgrade
on November 20, 2024
Posted by: Kmaie
from Connecticut
I upgraded from an A42 so expected the investment in the Galaxy model to be better than what I received. The battery life is actually less than my 3 year old A42, which is incredibly frustrating. Speed and usability are the same. The camera is great quality which feels like the only improvement.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, November 21, 2024
Thank you for reaching out to us, Kmarie. We always appreciate feedback from our customers. It seems you would like to share your experience with the Galaxy S24+, which features a smarter all-day battery designed to enhance your usage. With this intelligent battery, you can enjoy extended gaming, video watching, and personal time—offering an impressive battery life of up to 29 hours for video playback and up to 88 hours for music listening. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. Check out the links attached for options that should help increase your phone's battery life. If you continue to experience this, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Michelle B
from Carteret, NJ
Expertise:Expert
Verified Purchase:Yes
I love my samsung S24 plus. Its easy and simple to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steven
from Gainesville, FL
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Easy to use. Nice camera. I like the color.
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on December 1, 2024
Posted by: Josh
Expertise:Beginner
I recently purchased the Samsung Galaxy S24+ because of black friday. This phone is amazing from the battery life to the camera quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LeaH
Expertise:Intermediate
Verified Purchase:Yes
So far I have been enjoying this phone. It does everything I need it to do and then some. Some of my favorite things so far are the long battery life, the different customizations I can do to make it my own, it is much faster than my last phone, the translations, the different ringtones, and the Tips app. I hope to have this phone for a while.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold makes it easy for me to see and read
on December 2, 2024
Posted by: Jsharp
from Greensboro NC
Expertise:Intermediate
I love Samsung products. I would never change to other
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Arthur
Verified Purchase:Yes
Great phone that is very snappy and takes great pics.
Design
5
Written by a customer while visiting Samsung US
Posted by: cquinn
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the new flat screen! Great performance, only had it about a month but love it much more than my S22ultra.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US