Customer reviews from Samsung US
Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,515
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Galaxy S24+ 512GB - Onyx Black (AT&T)
Customer Rating
5
Numerous new features to me.
on August 12, 2024
Posted by: NYCBLAKE
[This review was collected as part of a promotion.] Love my S24 ultra. It has features that I'm still learning to use. AI is from other world. Other from using it to make calls I use it for gaming subway surfers and I also do a lot of coloring. The outcome is outstanding bright colors waoo. I'm so it to the Samsung Galaxy cell phones that they tried to buy me from other cell company for a feuit phone... no way I'll change for that fruit that gets ratten and not my favorite fruit. Love all Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
TERRIBLE SERVICE FROM ALL DEPARTMENTS
on August 12, 2024
Posted by: MrsNetta
[This review was collected as part of a promotion.] What is protection on your devices for? I've had the new s24+ with AI being defective since March! Copilot isn't accurate and features haven't properly worked.
Value
1
Response from Samsung USBy R&R Team, August 13, 2024
Thanks for the outreach! We noticed you are reaching out to let us know about your experience with the S24+. The Galaxy S24 and S24+ make use of AI technology across various apps and features. For instance, the camera employs AI Zoom to capture improved zoom photos. You can also utilize AI for image editing, such as Generative Edit, which can fill in backgrounds and manipulate, resize, or remove objects. Additionally, Live Translate allows you to communicate in other languages over the phone. We would love to gather more information about what you are experiencing with your S24+. Please reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Daphnee
Verified Purchase:Yes
Everything I hope this phone is awesome. The features etc..
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Average Samsung phone
on October 12, 2024
Posted by: matt9881
[This review was collected as part of a promotion.] I do not use Galaxy AI, so I can't rate that.
I use my phone for internet browsing, shopping, email, text, phone, etc.
I wish it had more memory and was faster!
Value
4
Written by a customer while visiting Samsung US
Posted by: Jenna B
from Knoxville, TN
Expertise:Intermediate
Verified Purchase:Yes
I've been a loyal Samsung Galaxy lover for years, but I'm always hesitant about buying new because of the price. With my recent work demands ramping up, I decided to invest and I'm glad I did. Affirm made my monthly payments easy on my budget, and the new tools the s24+ offers are neat while still maintaining the overall Galaxy feel I've come to love. The color, although now covered by a sturdy case, is also gorgeous.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing special.
on February 1, 2024
Posted by: MDP1
So, I've had the S24 plus for 2 days and very disappointed. Volume has lots to be desired. Phone is not really any different/improved from my S20 plus. Not nearly as pleased as I had hoped to be. I wish I could return it and stick with my S20 plus. Live and learn..
Response from Samsung USBy Social Commerce, February 2, 2024
Howdy MDP1,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24+. Without having any information available regarding what you may be experiencing with your new Galaxy S24+ and without being able to ask you any clarifying questions in response to what you have shared with us, I suggest contacting Samsung Support if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
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Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24+. Without having any information available regarding what you may be experiencing with your new Galaxy S24+ and without being able to ask you any clarifying questions in response to what you have shared with us, I suggest contacting Samsung Support if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution
on January 31, 2024
Posted by: Tophmagoats
[This review was collected as part of a promotion.] I love this phone. Great built in features and add-ons. Also versatile between work and personal use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent features to maximize productivity!
on February 11, 2024
Posted by: Ur5ister
[This review was collected as part of a promotion.] Features that I love about my new Samsung Galaxy S24+ include the following
* Large and bright display with a smooth 120Hz refresh rate
* Powerful processor that can handle even the most demanding tasks
* Versatile camera system that takes great photos and videos in all lighting conditions
* Long battery life that can last a full day on a single charge
* Fast charging support that can quickly top up the battery
* Large and bright display with a smooth 120Hz refresh rate
* Powerful processor that can handle even the most demanding tasks
* Versatile camera system that takes great photos and videos in all lighting conditions
* Long battery life that can last a full day on a single charge
* Fast charging support that can quickly top up the battery
I'm the warehouse manager and purchasing agent for a large electrical service company, which requires me to keep track of many different tasks plus an abundance of information simultaneously, so I love the vast amount of productivity boosting features.
Overall, the Samsung Galaxy S24+ is a great smartphone that offers a lot of value for the price. If you're looking for a high-end phone with a large display, powerful processor, and versatile camera system, then the S24+ is a great option.
Overall, the Samsung Galaxy S24+ is a great smartphone that offers a lot of value for the price. If you're looking for a high-end phone with a large display, powerful processor, and versatile camera system, then the S24+ is a great option.
Value
4
Written by a customer while visiting Samsung US