Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,552
4 Stars
515
3 Stars
97
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
3
Wasn't that impressed with it
on June 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I obviously use my phone for everything from waking up in the morning, listening to music at home and In the car,remembering everything I have to do everyday with calendar, maps to help me get to work and back home everyday. I go different places for work every day so it's really important for me to have a good phone to get me there on time. I use it for work to find out when and where I work. I use my phone in just about every important part of my life. I was not extremely happy with the phone from the day I got it. I remember when I was trying to set it up for the first time I had a bunch of unnecessary lagging and stalling and stopping. It made me extremely mad. Also the screen size Is alot smaller then I wanted. I just wasn't impressed with it like I assumed I would have been given it was the newest flagship phone. I do have to say though that the one good strong feature of the phone was the Artificial intelligence. That was decent at least.
Value
3
Response from Samsung USBy R&R Team, June 6, 2025
Hi Panda88, we appreciate you sharing your experience of your Samsung Galaxy S24 with us. We are happy to hear that you are finding the features of Galaxy AI to be helpful for your usage every day. For the speed of your device we recommend going in to your settings app and under display changing the motion smoothness from standard to adaptive. We have also shared an additional troubleshooting guide to help you if the speed continues to cause frustration. Lastly, we have provided a linkto the Samsung Support Team if you ever have need of assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is great I feel like i can do so much
on June 6, 2025
Posted by: ShinedownDKD
[This review was collected as part of a promotion.] Galaxy AI is great I feel like I have a friend I can talk to anytime.
And it helps me with allnof my problems whether that's math or figuring out what to do today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awsome features very easy to use
on June 6, 2025
Posted by: Jenjen46
[This review was collected as part of a promotion.] I love the galaxy ai..best this that Samsung has added to the phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Device
on June 7, 2025
Posted by: Frankjr1
[This review was collected as part of a promotion.] The S24 coupled with Galaxy AI is a powerful device. It is amazing how smooth the interface is on the S24. I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good phone lots of perks
on June 7, 2025
Posted by: Phish4u
[This review was collected as part of a promotion.] My galaxy 24sf is a great phone good 5g coverage fast internet and many gr8 options on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 7, 2025
Posted by: DeeB24
[This review was collected as part of a promotion.] I use my Galaxy s24 for nearly everything. From home to work to traveling. It's easy to use and stays up-to-date
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Value
5