Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,222 Reviews)
Rating breakdown 3,222 reviews
5 Stars
2,551
4 Stars
515
3 Stars
97
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
Awesome phone
on June 2, 2025
Posted by: Littleluna
[This review was collected as part of a promotion.] I've been using the phone for awhile now. I'm really enjoying it and the updated Galaxy AI is great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Samsung Ever
on June 2, 2025
Posted by: amandawu
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a remarkable smartphone that exemplifies cutting-edge technology and innovative design. Its sleek, modern aesthetic is complemented by a stunning Dynamic AMOLED display, offering vibrant colors and exceptional clarity that elevates the user experience, whether you're streaming videos or browsing photos.
Performance-wise, the Galaxy S24 is powered by the latest Snapdragon processor, ensuring lightning-fast speeds and smooth multitasking capabilities. Coupled with ample RAM, it handles demanding applications and gaming with ease, making it a versatile choice for both casual users and tech enthusiasts.
The camera system is another standout feature, boasting impressive capabilities that rival professional photography. With advanced AI features, low-light performance, and multiple lenses, capturing stunning images in various environments has never been easier. The front-facing camera also delivers crisp selfies, perfect for social media sharing.
Battery life is commendable, allowing for all-day use with minimal downtime. The inclusion of fast charging and wireless charging options adds to the convenience, making it easy to stay powered up on the go.
Overall, the Samsung Galaxy S24 is a powerhouse of a device that seamlessly combines style, performance, and functionality. It's a worthy investment for anyone seeking a top-tier smartphone experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to hold , fast charge
on June 2, 2025
Posted by: Jhava1
[This review was collected as part of a promotion.] It's good overall , battery could be better over the phones lifetime though also the charging ports become loose overtime
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 2, 2025
Posted by: Spookywoman75
[This review was collected as part of a promotion.] Love my phone! Galaxy AI is helpful, everything about it comes in handy! Even at work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good phone
on June 2, 2025
Posted by: Goobpe
[This review was collected as part of a promotion.] I love how the phone camera is good and such but I dont like the lag and stutters at times even when I optimize it.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi there Goobpe, thank you for your feedback on your Samsung Galaxy S24. We are so pleased to hear how much you love the features and capabilities of your phone. We would love to help you with the speed and responsiveness of your device. The first thing we recommend doing in your settings app under display is adjusting the motion smoothness from standard to adaptive. This will increase the refresh rate of your device. If this does not help you resolve this experience, we have provided two troubleshooting links below to offer additional measures you can use at your convenience. Lastly, we have provided a link to the Samsung Support Team if this experience continues or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 2, 2025
Posted by: OJBGBS
[This review was collected as part of a promotion.] The speed of the device is amazing, in rarely have any issue with it loading. The multi view windows is an amazing feature when listening to music and needing another app open on the screen. The Galaxy AI is useful when you need it to search things from the web if and when hands are unavailable. Or if your struggling to find something it can be helpful by giving insight pulled from the internet. The experience with gaming Is good as well as the device is fast and doesn't have trouble with frame rates, running smooth without issue. Streaming on it is clear and easy to do. Camera quality is amazingly clear. Overall this is a great product, for anyone to use. Easy set up and overall I've had a great time using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast, useful and resistant
on June 2, 2025
Posted by: Marlon
[This review was collected as part of a promotion.] Galaxy ai is really good it has really good features its fast and it looks real
The samsung S24 is really good for gaming because of his cpu snapdragon 8 Gen 3 which is good the phone does not overheat or crashes no lag
This phone has really affected my daily routine this phone helps a lot for the timer and open a lot of apps at the same time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 2, 2025
Posted by: Rockynn23
[This review was collected as part of a promotion.] Love my Galaxy S24, it is capable of doing anything I need. Galaxy AI IS BAR NONE!!!
Value
5
Written by a customer while visiting Samsung US