Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(2,995 Reviews)
Rating breakdown 2,995 reviews
5 Stars
2,366
4 Stars
480
3 Stars
90
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
3
My phone is good
on April 5, 2025
Posted by: Lyssia
[This review was collected as part of a promotion.] My phone has never let me down yet. I have had samsung products for years and have lived them all.
Value
3
Response from Samsung USBy R&R Team, April 8, 2025
Hi there Lyssia, thank you for your feedback on your Samsung Galaxy S24. We are so pleased to hear you are overall happy with the usage of your device. We have provided a link to the full device manual to help you further discover the full capabilties of your device including the features of Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Purchased Samsung Galaxy for photo quality
on April 5, 2025
Posted by: 1stTimeSamsungOwner
[This review was collected as part of a promotion.] I purchased the Samsung Galaxy S24 after viewing a friend's awesome photo qualities. I am having some issues with ut not being user friendly. I have to close Samsung Wallet asking me to sign up every time I use my phone, which I do not care to sign up for. I cannot get it to stop popping up every time I initiate to use my phone.
Value
3
Response from Samsung USBy R&R Team, April 8, 2025
Hi there 1stTimeSamsungOwner, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We are so happy to hear you are pleased with the photo quality of your new device. We understand that changing manufacturers can cause confusion and frustration as you adjust to a new operating system. We hav eprovided a link to an article to help you with the pop ups you mention experiencing. We have also shared a link to the full device manual and Samsung Support Team to help you with the settings and features, and answer any questions you have along the way. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s a S24! Great camera! Great gaming!
on April 5, 2025
Posted by: Natalya
[This review was collected as part of a promotion.] I use my s24 for gaming, recording videos and taking pictures with the family. It's always running, has a great battery life, and survives the many times I have dropped it! Definitely recommend! Also syncs perfectly with Samsung buds and watch! I never miss a beat!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My go to phone choice
on April 5, 2025
Posted by: Dmo999
[This review was collected as part of a promotion.] I've been buying Samsung phones for years now. The quality is astounding. The features are plentiful. And I use my phone for entertainment, for work, for school. I won't get anything else at this point. I love how quickly I can move from one action to another, one app to another. And they always last me years, through drops in water and hard floors. I'd say you couldn't find a better cell out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy S24
on April 5, 2025
Posted by: CindyLyn
[This review was collected as part of a promotion.] I have owned Samsungs Galaxy phones now for 10 years. Wouldn't change as they have always been reliable; take beautiful pictures; even playing games is awesome. Very rarely have I had to restart or reload a game. Love the available apps. Anything from editing photos & documents to setting reminders and then simply just talking to family & friends. The graphics are top notch. Often have several apps open at one time and have never had an issue. Security is important to me and have had no issues of leaked information. Now I'm not a tech guru but for an old lady just passing time and needing to stay connected with the world, my S24 is perfect. Thank You Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and Seamless Usage
on April 5, 2025
Posted by: Momof2teengirls
[This review was collected as part of a promotion.] I always use Samsung Galaxy. I find it the most compatible with all of my devices. It connects seamlessly to my Samsung Galaxy Watch, my Surface computer, my Ford Bronco, and my JLab earbuds. I will remain loyal to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is the best phone I ever owned in my life
on April 5, 2025
Posted by: Melitone
[This review was collected as part of a promotion.] It has features I never knew existed, and I'm having lots of fun with my Galaxy S24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is AMAZING
on April 5, 2025
Posted by: Taciturnsnake
[This review was collected as part of a promotion.] This is one of, if not the best, phone I have had for a while, It responds fast, good camera quality, has good storage, and is just perfect if you want a phone that can do everything at a high level!
Value
5
Written by a customer while visiting Samsung US