Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(2,995 Reviews)
Rating breakdown 2,995 reviews
5 Stars
2,366
4 Stars
480
3 Stars
90
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
3
It's a good phone till it's not
on March 17, 2025
Posted by: ToonKid
[This review was collected as part of a promotion.] The phone started off great till a while after use it started having little software and visual glitches. Youtube opens in landscape although I'm holding my phone vertically. My screen sometimes moves on it's own and doesn't respond properly to touch.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi ToonKid, thank you for your feedback on your Samsung Galaxy S24. We are happy to hear how initally pleased you were with the usage and capabilities of your phone. We would love nothing more than to help you resolve this matter, and restore the full functionality of your device. We have provided a link to the Samsung Support Team for your convenience. You can work with our experts one on one through chat to resolve this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
New Updated Phone
on March 17, 2025
Posted by: MrLouie
[This review was collected as part of a promotion.] Good replacement phone. I am using the new phone for Uber
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever, very fast, very easy to handle
on March 17, 2025
Posted by: Gordobibi
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a solid phone with smooth performance, a stunning 6.2-inch AMOLED display, and improved battery life. Overall, it’s a great choice for those looking for a reliable flagship with top-tier performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has very good applications that make your life
on March 17, 2025
Posted by: Temascal
[This review was collected as part of a promotion.] I use it for everything, to pay for my electricity bill if I'm not there, a remote control to exercise, and much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the setup
on March 17, 2025
Posted by: DragonflyBeauty
[This review was collected as part of a promotion.] I love my Galaxy S24. I never have issues, the AI features are good, I love the ease of use, and the seamless actions across apps. I use my phone for work and personal use. The battery lasts longer than my previous phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoy my phone, I can do so much with it.
on March 17, 2025
Posted by: PapabearCass
[This review was collected as part of a promotion.] Very seem less everything is and the ease to customize every part of it, which is something that I really enjoy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone for on the Go
on March 17, 2025
Posted by: SamSam9
[This review was collected as part of a promotion.] So the S24 is the perfect balance of what i need in a phone. It is reliable, durable and efficent. The resolution of the camera is amazing and takes high quality images even when using an extreme zoom. I have had my phone for almost a year and it still runs as smoothly as it did as when i took it out of the box.
Samsung wants me to mention Now Brief and Audio Eraser but these features are not available on the S24. However even if i could use them I wouldnt plug AI features. Ai features of technology allows manufacturers to violate your personal trust and use that data to spy on you. And quite honestly Ai creates a lack luster user experience and influences laziness among consumers. So now that I'm sure that Samsung flagged my review, I've most likely been disqualified. So please Samsung please contact me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on March 17, 2025
Posted by: Bdubsks
[This review was collected as part of a promotion.] I love this phone. It is easy to use, the camera is great, good storage, charges hold well. Everything I want and more.
Value
5
Written by a customer while visiting Samsung US