Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(2,995 Reviews)
Rating breakdown 2,995 reviews
5 Stars
2,366
4 Stars
480
3 Stars
90
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
Great and bette and better features
on March 17, 2025
Posted by: Hengarba1977
[This review was collected as part of a promotion.] I've been using my Samsung Galaxy S24 for a while now, and I'm thoroughly impressed! The display is crisp and vibrant, the battery life is exceptional, and the camera takes stunning photos. The performance is seamless, and the design is sleek and premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 A Subtle Yet Powerful upgrade
on March 17, 2025
Posted by: Cho2025
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a refined flagship with a brighter 6.2-inch AMOLED display (2,600 nits), 120Hz refresh rate, and a sleek design. Performance is smooth with the Snapdragon 8 Gen 3 (U.S.) or Exynos 2400 (global), and Galaxy AI features like Live Translate and Generative Edit add real value. The 50MP main camera, 12MP ultra-wide, and 10MP 3x telephoto lens deliver improved low-light performance, though hardware remains mostly unchanged from the S23. Battery life is solid, lasting a full day, but charging speeds remain at 25W (wired) and 15W (wireless). Pros: Stunning display, useful AI features, improved Nightography, 7 years of software support. Cons: Minimal upgrades from S23, slow charging, Exynos/Snapdragon disparity. Verdict: A great upgrade for S22 users or older, but S23 users may not find it compelling enough to switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 17, 2025
Posted by: Hisqueen
[This review was collected as part of a promotion.] Great battery life. Apps are seemless and run smoothly
I use my phone for work and never have issues with any of my nursing apps.
I use my phone for work and never have issues with any of my nursing apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on March 17, 2025
Posted by: Dani80475
[This review was collected as part of a promotion.] The seamless action across apps is amazing. I love using Spotify and Amazon music to listen to all my favorite music and calming music to sleep at night.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on March 17, 2025
Posted by: Tgar13
[This review was collected as part of a promotion.] I was real hesitant to give up my s10e because of the size but seen this phone was exactly the same size and has more memory space and several different features I did choose to upgrade .I absolutely love this phone and I am so glad I chose to upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice product
on March 17, 2025
Posted by: Shelz68
[This review was collected as part of a promotion.] I love the new phone, upgraded from the S20FE, but I was a bit confused about no storage available. Overall, I like the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's been ok. Sometimes the screen gets stuck
on March 17, 2025
Posted by: Loosingpatience
[This review was collected as part of a promotion.] There's a delay in the phone response when typing or pressing keys.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there Loosingpatience, thank you for your feedback on your Samsung Galaxy S24. We would love nothing more than to help you resolve the frustration occuring with the responsiveness of your device. We have provided links to a few troubleshooting guides below to offer assistance at your convenience. We have also provided a link to the Samsung Support Team if this frustration continues with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Aint no other phone as futiristic like the s24.
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] All that i aint know all whats in it or is capable of this the best size and fast working phobe i could own a person like me needs a very reliable fast and capable of the seamless action accros apps feature im lovnn it .
Value
5
Written by a customer while visiting Samsung US