Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(2,995 Reviews)
Rating breakdown 2,995 reviews
5 Stars
2,366
4 Stars
480
3 Stars
90
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
2
Not impressed
on February 11, 2025
Posted by: Omaha58
[This review was collected as part of a promotion.] This phone was very expensive and the back of it cracked after 5 months from just putting a case on it and was not covered. The phone is slow, and misses calls and drops calls. Has other glitches and have to restart it to fix.
Value
2
Response from Samsung USBy R&R Team, February 12, 2025
Hello Omaha58, thank you for your feedback on your Samsung Galaxy S24. We understand how valuable your phone calls are to you every day, and needing the reliability. We have provided a link to a few articles to help you with the connection to your carrier. We have also shared a link to the Samsung Support Team to assist you one on one with other frustrations and help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Is a Great Upgrade
on February 11, 2025
Posted by: CSPipet
[This review was collected as part of a promotion.] After a year of my old phone turning into a snail, I upgraded to the Galaxy S24. This phone is definitely better than what I have. I do not need to charge the phone constantly, even with streaming 8 hours while working. The camera takes great pictures, which assists me with my job as a safeyy consultant, where clear pictures are needed to show workplace hazards to my clients. Also, the speed of the phone while browsing means I am not waiting for search results either on WiFi or put in the field.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smaller edition
on February 11, 2025
Posted by: Nicemoorthy
[This review was collected as part of a promotion.] Looking for a phone which is similar to S2 international version which is slim and compact. S24 is not interesting on Camera compare to S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on February 11, 2025
Posted by: Brianna
[This review was collected as part of a promotion.] Love my phone. It has a great battery life. It's easy to use. It has a great camera. It has lots of storage. I take a lot of pictures and i have yet to run out of room even though I've had the phone for almost a year now. Seamless action across apps. Now brief.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, intuitive and customizable
on February 11, 2025
Posted by: Ladysmom74
[This review was collected as part of a promotion.] I've been using the Galaxy S24 for about a month now and I'm pleased. It's snappy without any annoying lag. It is intuitive. Between Samsung Pass and biometric login, i don't have to keep resetting my passwords which can be a huge problem for me. Overall, it is a fun device that I can customize to my liking. The battery life is a big plus too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great small smartphone
on February 11, 2025
Posted by: S25Plus
[This review was collected as part of a promotion.] This phone can take hours of work and game time. The vibration is quirky though and the size is too small for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phones camera rocks!!!
on February 11, 2025
Posted by: MissyKat
[This review was collected as part of a promotion.] The phone has an amazing camera for all types of photos. It sends just as the weree taken. You can use it at night and get a photo that shines! I would never change thus phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s24
on February 11, 2025
Posted by: Ghosttrainermatt
[This review was collected as part of a promotion.] Had my galaxy s24 for a year and love everything it can do. Never ran into tany issues. I do love the ai that helps with any spelling and grammar. The camera quality is great. Im a part time streamer and it helps keep track everything i need it to for my twitch channel. Hopefully in the near future I will look into any computers made by samsung that I can use to further my streaming endeavors.
Value
5
Written by a customer while visiting Samsung US