Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(2,994 Reviews)
Rating breakdown 2,994 reviews
5 Stars
2,366
4 Stars
479
3 Stars
90
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
Mi nuevo celular
on February 9, 2025
Posted by: DerekCisneros
[This review was collected as part of a promotion.] Recientemente necesitaba un nuevo celular, mas potenete con nejores camaras, con una mejor bateria y desoues de investigar me decidi por el Samsung s24, ha devir verdad nunca antes habia tenido un disposiciones
samsung y en estos meses que llevo pribandolo me ha sorprendido demasiado, sobre todo que tiene acciones fluidas en todas las aplicaciones y eso es siempre una ventaja.
samsung y en estos meses que llevo pribandolo me ha sorprendido demasiado, sobre todo que tiene acciones fluidas en todas las aplicaciones y eso es siempre una ventaja.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always has the most outstanding featur
on February 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] More features than I could ever imagine, but in those many features it is ALWAYS the highest quality every single time. Unlike competitors that release too premature and fail miserably, Samsung always remains wise and never jumps the gun. Always impressed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Many glitches and problems
on February 10, 2025
Posted by: Hateit
[This review was collected as part of a promotion.] I've had nothing but I problems with this device as it will suddenly change settings without my consent or warning.
Recently it stopped working altogether claims it was carrier locked despite not being locked and working on my network just fine.
It also won't read any physical sim card I put into the device no matter carrier.
I'm at my whitts end with this thing when it works it is an amazing piece of technology however it's had problems more than 70% of the time I've owned this device.
Value
3
Response from Samsung USBy R&R Team, February 11, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S24. We know your phone is valuable to you every day, and that it can be very frustrating when your device is not operating as expected or intended. We have provided a few links to troubleshooting guides to help you with the connection to your carrier. We have also shared a link below to our team of experts who can work with your one on one through chat to ensure your device is functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is outstanding with game play n surf
on February 10, 2025
Posted by: Crackles6699
[This review was collected as part of a promotion.] There is not a better phone out there it does it all and then some
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on February 10, 2025
Posted by: ReviewedForPrize
[This review was collected as part of a promotion.] Great user interface and intuitive functionality. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone
on February 10, 2025
Posted by: Mandres35
[This review was collected as part of a promotion.] An amazing phone for everyday use and very helpful and resourceful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a phone
on February 10, 2025
Posted by: Jay915
[This review was collected as part of a promotion.] I don't really get into photos so any pic is good for me, I have to learn this ai stuff to get the experience everyone talks about but overall it's a good phone ,I like the size these big phones are just to bulky for me so the straight s24 works
Value
4
Response from Samsung USBy R&R Team, February 11, 2025
Hey there Jay915, we appreciate your feedback on your Samsung Galaxy S24. We love hearing how pleased you are with the usage of this phone. We have provided a link to the full device manual to assist you with the Galaxy AI features you mention wanting to explore. We have also shared a link to the Samsung Support Team if you have any questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features love the ne ui Ai feature and the a
on February 11, 2025
Posted by: Pdoggthagoat
[This review was collected as part of a promotion.] I use my galaxy for work and workouts it is the best phone on the market along with the buds and watch amazing trio
Value
5
Written by a customer while visiting Samsung US