Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,109 Reviews)
Rating breakdown 3,109 reviews
5 Stars
2,463
4 Stars
494
3 Stars
93
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
3
Not major upgrade from S20, missing Dex
on December 2, 2024
Posted by: suhashk
from TN
Expertise:Expert
Dex does not work on S24. worked like charm on S20 and before
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
3
Response from Samsung USBy Social Commerce, December 2, 2024
Your feedback is greatly appreciated, Suhashk. We see that you reached out to share your feedback on the Galaxy S24. With the Galaxy S24, you can run DeX wirelessly on any display that supports Miracast, enabling an even more seamless work experience. Running DeX wirelessly removes the need for an HDMI adapter to connect, and it works nicely on Samsung Smart TVs for presentations or anything else requiring an expansive display. Check out the link attached to learn more about Samsung Dex on your Galaxy S24. If you have any additional questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://insights.samsung.com/2024/01/22/how-to-use-your-galaxy-s24-as-a-pc-with-samsung-dex/#:~:text=On%20your%20Galaxy%20device%2C%20open,available%20displays%20to%20connect%20to.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://insights.samsung.com/2024/01/22/how-to-use-your-galaxy-s24-as-a-pc-with-samsung-dex/#:~:text=On%20your%20Galaxy%20device%2C%20open,available%20displays%20to%20connect%20to.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Dex missing
on December 2, 2024
Posted by: Suhashk
from Nashville Tn
Missing Dex, it was great feature in earlier models. Now I can't connect this phone to monitor and keyboard via divking station
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy Social Commerce, December 2, 2024
Your feedback is greatly appreciated, Suhashk. We see that you reached out to share your feedback on the Galaxy S24. With the Galaxy S24, you can run DeX wirelessly on any display that supports Miracast, enabling an even more seamless work experience. Running DeX wirelessly removes the need for an HDMI adapter to connect, and it works nicely on Samsung Smart TVs for presentations or anything else requiring an expansive display. Check out the link attached to learn more about Samsung Dex on your Galaxy S24. If you have any additional questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://insights.samsung.com/2024/01/22/how-to-use-your-galaxy-s24-as-a-pc-with-samsung-dex/#:~:text=On%20your%20Galaxy%20device%2C%20open,available%20displays%20to%20connect%20to.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://insights.samsung.com/2024/01/22/how-to-use-your-galaxy-s24-as-a-pc-with-samsung-dex/#:~:text=On%20your%20Galaxy%20device%2C%20open,available%20displays%20to%20connect%20to.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Michael in Virginia
Verified Purchase:Yes
An excellent phone to follow my S8. Compact but very capable; still discovering new capabilities. Trade-in offer was great as well. An attractive package that does everything anyone could want.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Phone Don't Buy
on December 5, 2024
Posted by: Tiger
from Phoenix
Expertise:Beginner
I bought this 3 days ago and battery is terrible. Phone is ok but battery drains so fast. I always need to carry charger everywhere I go.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, December 5, 2024
We appreciate you reaching out to share your feedback on the Galaxy S24, Tiger. The Galaxy S24 features a typical battery capacity of 4000mAh, which is an increase of 100mAh compared to the Galaxy S23. Similarly, the Galaxy S24+ comes with a typical battery capacity of 4900mAh, offering 200mAh more than the Galaxy S23+. Both models are equipped with an intelligent battery system designed to enhance your gaming, viewing, and personal time. You can watch videos for up to 24 hours on the Galaxy S24 and up to 29 hours on the Galaxy S24+. When it comes to listening to music, the Galaxy S24 allows for up to 72 hours, while the Galaxy S24+ extends that to 88 hours. If you are experiencing shortened battery life, one of the most important steps to take would be to make sure that your device is up to date with the latest software update available. Check out the links attached for additional options that should help optimize your phone's battery life. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you this continues to persists, please be sure to reach out to us at Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ahnaf
Verified Purchase:Yes
It's been two weeks since I got my S24, and it's awesome! The features are great, and it runs super smoothly. The S24's redesign is beautiful and the colors choices doesn't disappoint. I definitely recommend using this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Saurabh
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Good looks, performance and very handy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: sagar
from west haven,ct
Expertise:Expert
Verified Purchase:Yes
I've been using the Galaxy S24 128GB (Unlocked) for a few weeks now, and it exceeds expectations in every way. The display is stunning with vibrant colors and smooth refresh rates, making media consumption a joy. The battery life easily lasts all day, even with heavy use, and the performance is top-notch thanks to the powerful processor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CW Rambo
from Spartanburg, SC
Expertise:Intermediate
Verified Purchase:Yes
I use a S24 Ultra most of the time. I bought the S24 to use while on vacation and when I want a lighter load to carry around. I only miss the S-Pen occasionally.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US