Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,552
4 Stars
515
3 Stars
97
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
This product has amazing UI.
on October 15, 2024
Posted by: SajibS24
[This review was collected as part of a promotion.] I had this phone for 8 or 9 months and so far the user experience is great. It has a great UI. The camera is also good. I would say this is a perfect daily use phone. Although the I had some issues with the battery. A full charge would give me highest of 5/6 hours of SOT. Overall it’s a good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone
on October 16, 2024
Posted by: HypeHouse
[This review was collected as part of a promotion.] I absolutely love this phone- it functions amazing! It's fast, efficient, and the Galaxy AI feature is a very nice touch. I love the customization options so much, and overall the consumer experience is immaculate compared to other phones I'd had in the past.
Value
5
Written by a customer while visiting Samsung US
Posted by: LTRose
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I went from a note8 to the S24, volume buttons are on the same side as the on button on this new phone, which causes me to push the volume down without realizing. I also don't like the finger print on the front screen, versus the back of the phone where my fingers are when holding the phone. You can't transfer a galaxy watch to a galaxy phone without wiping(total reset) your watch. Shouldn't they be compatible? Data transfer does not pick up notification settings set on your existing apps, so every app now issues a notification, and you have to go into each one to reset it to where it was on your old phone.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, October 17, 2024
Hi LTRose! Thank you for sharing your experience with the Galaxy S24. The S24 offers the upgrades you've been waiting for: more screen, more battery life, and greater processing power. There's so much to love about the Galaxy S24 and S24+. Notably, the Galaxy S24+ features the highest screen resolution available on a Galaxy device: QHD+. We understand how the changes from your Note8, like the placement of the volume buttons and the front screen fingerprint sensor, may feel different. The side placement of the buttons and the under-display fingerprint sensor are designed to streamline the phone’s design and functionality, though we know it may take some time to get used to these updates. We appreciate your feedback on this, and we’re always looking to improve the device experience. Regarding notifications, you’re right—data transfer doesn’t automatically retain notification settings for each app. We recommend going into Settings > Notifications to manually adjust these preferences to match your previous phone. We appreciate you sharing your thoughts, and we hope you continue to enjoy the performance of the Galaxy S24! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on October 16, 2024
Posted by: Luke
from Ogden ut
Expertise:Intermediate
I love it i wish it had a headphone Jake.i have not been hakt yet love the phone
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung Galaxy S24
on October 17, 2024
Posted by: Poserlynx
[This review was collected as part of a promotion.] I recently purchased a Galaxy S24 with the AI option. I'm not great with technology so my daughter helped me pick it out. We came across a U-Tube video that showed us easy to use tips and tricks and now i can use my phone with ease
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love!!!!
on October 17, 2024
Posted by: Mikkee
[This review was collected as part of a promotion.] Absolutely love my galaxy. Processing speed is super fast. Very dependable phone. I do real time trading so without this phone who knows how much I could have lost. I also do some coding and ill say this phone is an absolute mini super computer. With galaxy's incorporation of galaxy ai it has definitely made my life way more manageable. Having that unlimited help available to you is priceless!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the specs
on October 17, 2024
Posted by: Skriptz
from Arizona
Expertise:Beginner
I found the phone to be superior than my previous phone. I enjoy all the extras my old phone was unable to do or didn't have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bay Purchase
on October 18, 2024
Posted by: SEC430
from NY
Phone is annoying. Can't shut it off without having to answer YES I'm sure I want to shut it off.
Samsung Apps hijack you to use their programs. Basically Im sorry I bought this phone
Samsung Apps hijack you to use their programs. Basically Im sorry I bought this phone
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, October 18, 2024
Thank you for reaching out to share your feedback with us! We sincerely appreciate your honesty and engagement. We understand you wanted to share your thoughts on the Galaxy S24, and we’re excited to provide you with more details about this impressive device. The Galaxy S24 is packed with a range of upgrades designed to enhance your mobile experience. One of the standout features is the larger screen. With a sleek and expansive display, you’ll enjoy more immersive visuals whether you’re watching videos, playing games, or browsing the web. The increased battery life means you can spend more time enjoying your favorite activities without constantly worrying about recharging. In addition to its expanded screen and enhanced battery, the Galaxy S24 boasts powerful processing capabilities. This means that tasks such as multitasking between apps, streaming high-definition content, and running demanding applications will be smoother and faster than ever before. It's designed to keep up with your busy lifestyle and adapt to your needs. One of the most exciting features of the Galaxy S24+ is its stunning QHD+ resolution. As the highest screen resolution available on a Galaxy device, it delivers clarity and detail that truly elevates the viewing experience. Whether you're watching movies or viewing photos, the colors are vibrant and the images are sharp, making it a joy to use. We've noted your concerns regarding the power off pop ups but we would like to gather more experience about the apps you are referring to. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US