Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,226 Reviews)
Rating breakdown 3,226 reviews
5 Stars
2,553
4 Stars
517
3 Stars
97
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Posted by: Melika
from New York
Expertise:Expert
Verified Purchase:Yes
It's similar to my S 23 so it was easy to navigate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Avinash
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Just make sure you get the right screen protector for the fingerprint scanner. Regular ones dont work as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Probably a good phone with less features
on September 27, 2024
Posted by: Bruh
I've yet to buy this, but judging the price and the suggested features I feel as if Samsung has overpriced this phone.
Features
4
Design
3
Written by a customer while visiting Samsung US
Posted by: PAPA
from Texas
Verified Purchase:Yes
Too much additional proprietary settings introducing confusion and complexity vs basic stock Android. I have not found any good reasons in a few days I used it before I return my phone. having two stores from Google and from Samsung is not only unnecessary but keep the ecosystem in a new bubble and navigating both world is therefore a huge hassle. The hardware in itself is beautiful and perform well and it sad to see the software destroying the benefit f the hardware
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 30, 2024
Hey! Your candid feedback is invaluable to us as we strive to enhance our products and services. It appears that you've shared your thoughts on the remarkable Galaxy S24. Unleash the extraordinary power of Galaxy AI and elevate your work to new heights. Whether you're conducting spontaneous research or capturing intricate project details day or night, this device enables new ways to enhance productivity, collaboration, and more. The Galaxy S24+ boasts the highest screen resolution on a Galaxy smartphone with QHD+ and comes with more screen size, more battery, and more processing power. With our latest Super HDR upgrade, you can capture vivid shots that accurately reflect what you see, from preview to posting. Again, we really appreciate you taking the time to share your thoughts with us. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Hoof
Verified Purchase:Yes
Im very disappointed samsung still doesnt give charging blocks. My S22 replacement was denied because the battery was "ruined" by aftermarket chargers. The official charging block prices are offensive.
S10/s21/s22+/and s24 none included a charger...where are these landfills full of chargers? I haven't seen an "extra" in years
Response from Samsung USBy R&R Team, October 1, 2024
Thanks for reaching out, Hoof. We always love hearing from our valued customers. We see that you reached out to share your review of the Galaxy S24. The S24 package includes a USB Type-C data cable to connect the smartphone to the charger plug. USB-C is the most common type of charger for smartphones and other mobile devices, allowing for high-speed data transfer and power flow, and it charges your phone more quickly. The USB-C cable is also reversible, meaning it can be plugged in either way and used across Samsung Galaxy devices, ensuring compatibility with older chargers. Samsung believes that gradually removing charger plugs and earphones from our in-box device packaging can help address the growing e-waste problem and remove any pressure that consumers may feel towards continually purchasing new chargers with new phones. Samsung is trying to eliminate unnecessary waste of resources by prioritizing compatibility between product components, and through these efforts, Samsung is committed to providing the best possible experiences for our Galaxy customers. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Joyce
from New jersey
Verified Purchase:Yes
Very good phone, i love it, i would recommend it to friends
Written by a customer while visiting Samsung US
Posted by: Mike
Verified Purchase:Yes
I just needed to get a new virgin phone got a refurbished
Written by a customer while visiting Samsung US
Posted by: Michael
from TN, USA
Expertise:Intermediate
Verified Purchase:Yes
Great phone at a moderate price. Needed an upgrade from a 5 yr old phone, and wanted to stay with Android OS, but not spend a fortune. After some research, the S24 seemed like the best mix of features at a reasonable price, plus 7 yrs of updates included.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US