Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,226 Reviews)
Rating breakdown 3,226 reviews
5 Stars
2,553
4 Stars
517
3 Stars
97
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
3
New purchase
on August 29, 2024
Posted by: James
Expertise:Intermediate
I had Galaxy a32 5g for 3 years and was mostly satisfied, bur ruined it in the pool, so went with another carrier and got the s24. Mostly satisfied except for loss of headphone jack, and would have thought at this price a charger would be included, Seems a bit stingy, now I've got to buy more cables.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, September 1, 2024
We would like to extend our gratitude for taking the time to reach out to us, James. Your review is highly valuable to us as we strive to make ongoing improvements. We noticed that you contacted us regarding the S24, and we are thrilled to learn that you are pleased with your experience with the S24. The S24 comes equipped with exceptional features, such as the Interpreter feature. With Interpreter, live conversations can be instantly translated on a split-screen view, allowing individuals standing opposite each other to read a text transcription of what the other person has said. This feature even operates without the need for cellular data or Wi-Fi. Additionally, for messaging and other applications, Chat Assist can help perfect conversational tones to ensure that communication sounds as intended, whether it's a polite message to a coworker or a succinct and engaging phrase for a social media caption. The Galaxy S24 Series comes with a USB-C to USB-C cable, a SIM ejector tool, and a quick start guide in the box. If you have any further concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Can't find a fault
on August 29, 2024
Posted by: RobBoss
[This review was collected as part of a promotion.] As amazing a device as my S24 has proven to be, still the thing I'm most blown away by is simply the beauty of the bright, vivid, low-glare display. It's blazing fast and silky smooth, but Samsung's intricate, thoughtful software is what makes it the best phone I've ever had. The simple, intuitive layout of one UI and the ultimate android customization in the form of the Good Lock app are great for all users, and Samsung's AI-enhanced functionality from browsing the internet where forms can be auto-fillled and shortcuts are suggested, to the gallery that groups people, pets, places, and all manner of pictures and videos have made finding what I need on my phone a snap. The circle to search feature is amazing as well, whether I'm curious about something I see through my camera, or want to see better deals on something I'm shopping for online, it's never been easier to image search.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 is an amazing device 😍
on August 30, 2024
Posted by: Derekforreal
[This review was collected as part of a promotion.] First Samsung phone and it is the best with galaxy AI I will never have any other kinda phone again awesome memory & speed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone for base model
on August 30, 2024
Posted by: Oran1022
[This review was collected as part of a promotion.] Phone works great for everyday needs. Still learning the Galaxy AI feature. Unsure about it. Overall happy with my purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy S24
on August 31, 2024
Posted by: adyzavelle
[This review was collected as part of a promotion.] It has a good camara, I don't love the size I would prefer a bigger screen, it has a lot of features that I don't know how to use.
Galaxy AI don't know how to use it
Galaxy AI don't know how to use it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on August 31, 2024
Posted by: Mommaof3
[This review was collected as part of a promotion.] I recently switched from a Google 8 pixel pro to a galaxy s24 and I made the right decision! I love the camera and Galaxy AI features! I will never buy any other brand of a phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI
on August 31, 2024
Posted by: Love2shop
[This review was collected as part of a promotion.] Love this device! Galaxy AI is the best features. Camara resolution better than S23
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic one of the best galaxy's I've had
on August 31, 2024
Posted by: Jimmy4367
[This review was collected as part of a promotion.] I've been a loyal Galaxy user since the S4, and for years, the S10 was my absolute favorite. It was reliable, sleek, and had everything I needed, so much so that I would never have considered upgrading if it hadn’t eventually broken on me. But when I switched to the Galaxy S24, I was pleasantly surprised. The battery life is outstanding, lasting significantly longer than any of my previous devices, and the photo quality is simply breathtaking, capturing details with remarkable clarity.One of the standout features of the S24 is the new Galaxy AI system, which feels intuitive and enhances the overall user experience in ways I didn’t even realize I needed.
The phone itself feels more solid and well-built than its predecessors, giving me confidence in its durability. For anyone on the fence about upgrading or switching, I can honestly say the Galaxy S24 is well worth the investment. It has exceeded my expectations, and I would highly recommend it to anyone looking for a top-tier smartphone experience.
Value
5
Written by a customer while visiting Samsung US