Customer reviews from ATT.com
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
3.8
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
1
3 Stars
6
2 Stars
0
1 Star
6
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Posted by: Tom Philly
Verified Purchase:Yes
Wonderful acquisition. Best phone out there.
Written by a customer while visiting ATT.com
Posted by: J Brubaker
from Wabash, Indiana
Verified Purchase:Yes
It is smaller then i expected, but is really nice. Love how fast it is.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
Disappointing battery life and audio performance
on April 24, 2024
Posted by: CowgirlJohnson
from Texas
Verified Purchase:Yes
Very disappointed. I upgraded from Galaxy S10 To S24. The S24 battery goes down much faster. I was forced to use Power Saving and do without AOD clock to avoid charging more than once in 24 hours. Audio is terrible. Sounds like an old school transistor radio. No 3.5mm earphone jack. I do not like the aligning the up/down/power button all on the same side. Besides pressing the wrong button often, it makes screen shot with those buttons a two handed operation. Frankly, I would go back to the S10 and I never ever expected I'd be a person to want the old model back. I normally like new technology.
No, I would not recommend this to a friend.
By Samsung, April 26, 2024
Hi there CowgirlJohnson, thanks for taking the opportunity to review your Samsung Galaxy S24. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 has an intelligent battery that gives you more game time, watch time and you time. You can watch up to 28 hours of videos or listen up to 72 hours of music on your Galaxy S24! Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time out of your schedule to learn some great information about optimizing your Galaxy battery. The Galaxy S24 utilizes a USB-C charging/audio port. In order to connect wired headphones to this device, you would need to purchase an adapter. A USB-C to 3.5mm jack adapter would work beautifully with the Galaxy S24, in this case, if your headphones utilize a 3.5mm jack. Otherwise, this device is also compatible with Bluetooth enabled headphones and earbuds. If pressing and releasing the Side button and Volume down button to capture your screenshots feels cumbersome, swiping the edge of your hand across the screen, from side to side instead. Just make sure to keep in contact with the screen when you do! First, make sure to go to your Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. Then, tap to enable this feature! If you have any questions for us or if you would like to share any other feedback with us, do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Juliedawn
from Martinsburg, MO
Verified Purchase:Yes
Great phone. Love the Galaxy S series phones. I hate that there are no lights that blink when you have a missed call/text and the light for charging. You should definitely bring that back
I would recommend this to a friend!
By Samsung, May 10, 2024
Hello there Juliedawn, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your honesty. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 offers you the option to customize your notification pop-up style which includes your Edge Lighting Style. This is where you can choose a style of edge lighting for your notifications and additional settings for your notifications. From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: Edge lighting style: Choose a style of edge lighting for notifications. It's a very cool option that you can customize with various colors and effects. Let us know if you have any questions for us or if you would like to share any other feedback with us by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: 1Lady77
from Mo
Verified Purchase:Yes
This is a great phone with lots of features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: BM805
from California
Verified Purchase:Yes
I love all the features and smoothness. Was skeptical a bout upgrading but well worth the change.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: 1925
from Bronx
Verified Purchase:Yes
It's a disgusting cell phone, the applications restart at every moment. The AI system for translating calls is disgusting. The screen goes black at every moment. The cell phone is too slow.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: 1Phoneuser
from Colorado
Verified Purchase:Yes
Performance is as advertised love this phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com