Customer reviews from ATT.com
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
3.8
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
1
3 Stars
6
2 Stars
0
1 Star
6
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Posted by: fastmatt
Verified Purchase:Yes
Samsung always make a great product kinda wished I had gotten the plus this one's a little small
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Brittany Ashley
from Glasgow,kentucky
Verified Purchase:Yes
It kinda stalls sometimes and even though there are 3 cameras it sats cant process high resolution photos when reciveinf from iphone
I would recommend this to a friend!
By Samsung, July 22, 2024
Greetings Brittany, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you are having trouble sending or receiving text messages, or they seem slow, take a look at "Message on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing. iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Jlogsdon
from Denver CO
Verified Purchase:Yes
The S24 is wonderful in just about every way. I had the S22 Ultra prior to getting the S24. Very fast loading and switching between apps. The screen is very vibrant and shows colors better than any phone I've had before. I am loving the new AI features available! Being able to circle anything on your screen and have Google show you search results is pretty amazing to play with and also very useful. I never realized how often I could have used a feature like that in the past. I'm using it multiple times a day now. The service is great also! I have full bars of 5g service almost everywhere I have been with it so far. The one and only thing I do not like about the S24 is the size of the screen. That is not a problem with the phone though. Some people like smaller screens. I think using the big screen on the S24 Ultra for 2 years has conditioned me into thinking this screen is alot smaller than it actually is. I do miss having the built in stylus like the S22 Ultra but I didn't use it enough to really notice it missing on the S24. As much as I like this phone I think I am going to trade it back in and get the S24 Ultra. I believe that will solve my issue with the screen and stylus while also keeping all the great features I like about the base model S24.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Tee Vee
Verified Purchase:Yes
We had to cancel because ATT said we didn't have a good enough credit to purchase these from them. (We have been a Fiber customer for a year or two). No worries, we found better phones anyway and just bought them outright.
Written by a customer while visiting ATT.com
Posted by: Modernmuscleperformance
from Memphis TN
Verified Purchase:Yes
Not happy with it
No longer want this phone but apparently I’m stuck with it. This is why I only deal with products.
No longer want this phone but apparently I’m stuck with it. This is why I only deal with products.
No, I would not recommend this to a friend.
By Samsung, May 29, 2024
Aloha Modernmuscleperformance, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than for you to be fully satisfied with your purchase and we would love to help with that, however, without having any information available regarding what you may be experiencing with your Galaxy S24 and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like any additional assistance or help with troubleshooting your device. We hope to hear from you soon! Thank you for being a valued Samsung customer. - Debra
Written by a customer while visiting ATT.com
Customer Rating
5
Fast, good quality, AI tools & latest Android OS
on March 15, 2024
Posted by: Luis Garcoa
from San Diego, CA
Verified Purchase:Yes
Very fast, lightweight, good quality manufacture and design, great photos, but not excellent at an affordable price for a flagship phone. The sound playback quality can be improved. Plus is full of AI software tools and loaded with the latest Android OS.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Amxman
Verified Purchase:Yes
It worked well. Just did not like how it fit in my hand. To small for me, even with case on it.
I would recommend this to a friend!
By Samsung, March 25, 2024
Greetings Amxman, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24. If the 6.2” Dynamic AMOLED 2X FHD+, Edge Screen that the Galaxy S24 offers feels too small for your hand, we do offer the Galaxy S24+, the Galaxy S24 Ultra and the Galaxy Z Fold5. These devices are slightly larger than your current device and they may be better suited for your hands. If you would like to share any other feedback with us or if you have any questions, do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Ojs12345
Verified Purchase:Yes
Phone itself is great, but already having trouble with charging. Not a good sign
By Samsung, February 20, 2024
Hi there Ojs12345, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear you are finding the new enhanced features of the device to be so great and useful on a daily basis. We have an article on our website to help you troubleshoot the charging of your device titled "Galaxy phone or tablet is not staying on or charging". You can also reach out to the Samsung Support Team for assistance with charging whether you are using a cable plugged in to the device or attempting to use wireless charging capabilities. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com