Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,286 Reviews)
Rating breakdown 3,286 reviews
5 Stars
2,598
4 Stars
529
3 Stars
98
2 Stars
30
1 Star
31
79%of customers recommend this product.
(
146 out of
184)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
3
Disappointing
on August 26, 2024
Posted by: Lapjnb
[This review was collected as part of a promotion.] I am disappointed in the samsung galaxy 24. I do not feel like the battery life is great. I am also disappointed with the change in the Bluetooth which makes it not compatible with some apps I have
Value
3
Response from Samsung USBy R&R Team, September 11, 2024
Hey Lapjnb,
Thanks for the outreach! We strive to provide the best experience for our customers. We are continually striving to innovate and elevate our products to meet and exceed the needs of our customers. We see that you reached out to share your thoughts about the Samsung Galaxy S24. The latest Galaxy S24 and S24+ models boast larger screens, extended battery life, and enhanced processing power. These improvements are designed to provide you with a more enjoyable and efficient smartphone experience. There are a lot of factors that can affect your device's battery performance. Check out the link attached that provides options to enhance your battery's performance. We'd love to gather more information about what you are experiencing with the Bluetooth on your device. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you! -Kelvin
samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Thanks for the outreach! We strive to provide the best experience for our customers. We are continually striving to innovate and elevate our products to meet and exceed the needs of our customers. We see that you reached out to share your thoughts about the Samsung Galaxy S24. The latest Galaxy S24 and S24+ models boast larger screens, extended battery life, and enhanced processing power. These improvements are designed to provide you with a more enjoyable and efficient smartphone experience. There are a lot of factors that can affect your device's battery performance. Check out the link attached that provides options to enhance your battery's performance. We'd love to gather more information about what you are experiencing with the Bluetooth on your device. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you! -Kelvin
samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
S 24 phone
on August 26, 2024
Posted by: Wandez28
[This review was collected as part of a promotion.] Galaxy A1, made this the best phone so far. I hated using the smart phones until now. Made the switch so easy...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone I love it
on August 26, 2024
Posted by: Sam3ung
[This review was collected as part of a promotion.] I don't know where to start with this review. Ever since I upgraded to this phone I've been using it nonstop . The camera is super clear, the screen quality is nice. The battery life is very good too, the performance is top tier. I'm able to load and switch between apps like nothing. The phone is full of amazing features such as NFC, being able to make payments without having my card on me. And being able to charge my galaxy buds on the back of the phone. I rate this phone a 10/10. Highly recommended it
#GalaxyAI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S10
on August 26, 2024
Posted by: Jessie
[This review was collected as part of a promotion.] Hi Galaxy AI!
Just dropping a pic of me and my s10. I absolutely love my phone!! Cant wait to upgrade 💜
Just dropping a pic of me and my s10. I absolutely love my phone!! Cant wait to upgrade 💜
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 26, 2024
Posted by: Lovebella98
[This review was collected as part of a promotion.] I love my device because of its high quality pictures and because of how I can customize everything on it. It has tons of space for pictures, music and much more. This is by far the best phone I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24
on August 26, 2024
Posted by: Racole
[This review was collected as part of a promotion.] Love using the galaxy AI, it's extremely helpful in my daily operations. I use my galaxy s24 for everything from gaming, texting, emails and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New Galaxy S24
on August 26, 2024
Posted by: Coltzfanatik
[This review was collected as part of a promotion.] This phone is so quick. If doesn't even matter what you use it for. It just puts in the work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Is awesome galaxy
on August 26, 2024
Posted by: Greenarrow
[This review was collected as part of a promotion.] Galaxy s24 awesome
I definitely recommend
Have it for a year now
I definitely recommend
Have it for a year now
Value
5
Written by a customer while visiting Samsung US