Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,290 Reviews)
Rating breakdown 3,290 reviews
5 Stars
2,601
4 Stars
530
3 Stars
98
2 Stars
30
1 Star
31
79%of customers recommend this product.
(
146 out of
184)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
3
Has a great camera
on August 26, 2024
Posted by: Twins1300
[This review was collected as part of a promotion.] This has Galaxy AI, but it's a refurbished phone from over seas. It contains a lot of programs that are in a different language and all of the apps want to go to overseas sites instead of local ones.
Value
3
Response from Samsung USBy R&R Team, September 7, 2024
We appreciate the outreach! Your feedback is always appreciated as we strive to continue making improvements. We noticed you reached out to share your feedback on the Galaxy S24. The S24 has a new way to search here with Circle to Search with Google. While scrolling or watching videos, use S Pen or your finger to circle items and get Google Search results. We want to gather more information about what you are experiencing with your device. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
smsng.us/Samsung- Support
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
A worthwhile upgrade from the S21
on August 26, 2024
Posted by: Ecastro179
[This review was collected as part of a promotion.] The S24 is overall a great phone when upgrading from an S21. Features from it older siblings coming to it has helped on its experience. A new processor has made some apps and games feel like breeze compared to the S21. Battery life is solid even in near heavy use and new battery protection options will help in its longevity. Galaxy AI has some useful applications, although, there are still avenues it could explore its experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera features and picture quality.
on August 26, 2024
Posted by: toniasluv86
[This review was collected as part of a promotion.] I love the galaxy s24 and all Samsung brands storage is great along with picture quality, battery life is awesome. The phone will go hot pretty quickly in the heat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and galaxy ai
on August 26, 2024
Posted by: Lilman0711
[This review was collected as part of a promotion.] The camera is amazing compared to my s23. The wider view and the clarity makes for an even better experience. I use the Ai for the photo assist feature which is a real game changer as well as the translator feature at work. Overall very happy with new s24 and my husband will be looking to upgrade to z flip 6 next month.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 from s21
on August 26, 2024
Posted by: Jp28dew
[This review was collected as part of a promotion.] Love it. Fast, reliable, cool looking phone. Tried Galaxy AI and so far I'm very satisfied
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
BATTERY DYING
on August 26, 2024
Posted by: TruckerJim
[This review was collected as part of a promotion.] I bought a new Galaxy S24 phone and after a couple of weeks my battery is dying faster. So I am not very happy about that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for work/personal
on August 26, 2024
Posted by: Punkinpi82
[This review was collected as part of a promotion.] I use my phone for both my personal use as well as business. The fast upload for the various apps allow me to connect with everyone from my kid to my husband to important documents from my office.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to have
on August 26, 2024
Posted by: Poopsy
[This review was collected as part of a promotion.] Device is amazing. Storage is great and photo are amazing
Value
5
Written by a customer while visiting Samsung US