Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,304 Reviews)
Rating breakdown 3,304 reviews
5 Stars
2,611
4 Stars
534
3 Stars
99
2 Stars
29
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
Better Samsung i had
on August 12, 2024
Posted by: nakashiminha
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is awesome. It looks and feels premium with the new slim design. The screen is super sharp and colorful, perfect for watching videos or gaming. It handles everything smoothly, from apps to multitasking i can video call and play at the same time with no delays, thanks to its powerful processor and plenty of RAM.
The camera is great too—captures fantastic photos and videos with great detail. The battery lasts all day, even with heavy use. Plus, the software is smooth and easy to use with cool features and regular updates.
Overall, the S24 is a top-notch phone that combines great tech with practical features plu the amazing Galaxy AI. Totally worth it if you’re looking for a new smartphone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone in every way
on August 12, 2024
Posted by: JmcArt
[This review was collected as part of a promotion.] I recently upgraded to the Galaxy s24. It had been way too long since I had gotten a new phone, and I was really looking forward to having something modern with all of the Bells and whistles. And I was not disappointed. From day one, this has been a great phone. Setting it up was a breeze. Automatic menus watch me through everything I had to do. Once I got everything set up, everything works perfectly together. My favorite apps work great with Samsung. Samsung pass takes care of my logins and the wallet is excellent. Samsung AI makes everything easier. It gives me recommendations for text and emails, answers my questions, just makes life easier. The camera is outstanding. I've been a professional photographer for years, and I still use my old school cameras, but in a hurry, I can just take out my phone and get awesome pictures. The AI recommendations for photos are also amazing. It will automatically retouch or upgrade photos with just a touch. I shot an entire family get together with just my phone, and everybody loved all of the photographs. The phone is fast. The setup is intuitive. I haven't had a single complaint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24
on August 12, 2024
Posted by: kayelynne57
[This review was collected as part of a promotion.] I love my new S24. I have had quite a few of the Samsung S series phone and I loved them all. They have gotten nothing but better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ditch your Galaxy S24
on August 12, 2024
Posted by: Debby52
[This review was collected as part of a promotion.] I don't think the S24 is a user friendly phone in any way. Taking a screenshot is impossible, shutting it down is a workout, a non techy can shut themselves out and not know how it happened (as my husband did). I think it is a terrible phone.
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thank you for sharing your feedback with us. We truly value input from our customers in order to continually improve our service and products. We understand that you are interested in sharing your thoughts on the Galaxy S24. Our S24 series comes with new AI features to enhance daily productivity, large displays for gaming and web browsing, as well as extensive storage for apps, files, photos, and videos. In addition, the Galaxy S24 Ultra offers S Pen functionality for taking notes in Samsung Notes or writing messages and emails. Taking a screenshot on this device is simple! Just press and hold the Side key and the volume down button simultaneously. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Android Phone
on August 12, 2024
Posted by: Anghart77
[This review was collected as part of a promotion.] I am very pleased with the Galaxy AI android phone.
My past experiences with other phones has been over time they slow down.
I must rely on my phone since I use rideshare when I am out of town.
I completely depend on reliable speed of pages loading when I order rideshare.
I like the size and weight. It is a sturdy phone. The screen size is perfect for me.
It is a good value.
My past experiences with other phones has been over time they slow down.
I must rely on my phone since I use rideshare when I am out of town.
I completely depend on reliable speed of pages loading when I order rideshare.
I like the size and weight. It is a sturdy phone. The screen size is perfect for me.
It is a good value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but has its own problems.
on August 12, 2024
Posted by: S24NOBODY
[This review was collected as part of a promotion.] Phone is super fast and is great overall. Don't like that I can't plug head phones in or doesn't have SD card slot. The only issue I've had is it can freeze.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone made Galaxy Ai
on August 12, 2024
Posted by: Pickledboa
[This review was collected as part of a promotion.] Galaxy Ai is amazing
Thanks Gerald
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have owned!
on August 12, 2024
Posted by: Sana13
[This review was collected as part of a promotion.] My new Galaxy S24 is fabulous! I have had it for 2 months and find it hard to put it down. It has wayyyyy more storage space and wayyyy faster than any of the other phones i have had. Streaming and puzzles done on this phone is so easy. Sometimes I can't make up my mind what to do on it. I will always be Galaxy user!
Value
5
Written by a customer while visiting Samsung US