Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,320 Reviews)
Rating breakdown 3,320 reviews
5 Stars
2,622
4 Stars
538
3 Stars
100
2 Stars
29
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
In my opinion
on August 12, 2024
Posted by: TheRealMe
[This review was collected as part of a promotion.] So I've had the Galaxy S24 for a few months now. I am pleasantly surprised at the phone's features. I especially love the Galaxy AI feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better upgrade
on August 12, 2024
Posted by: nikki81
[This review was collected as part of a promotion.] It's got a better screen, camera and battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: Privacy
[This review was collected as part of a promotion.] My samsung s24 is by far the best phone I've had for gaming and watching videos amd the camera quality is amazing and the zoom is the first one in a phone that I can zoom all the way in on and it's not blurry or pixilated and distorted the battery actually does last all day long while gaming and watching videos amd the ai portion of the phone is by far the most advanced out there and accurate I wouldn't recommended any other phone over the samsung galaxy s24 I'm looking to upgrade to the samsung galaxy s24 plus and only for the bigger screen I bought just the 24 because I wasn't sure of how the phone was gonna be but to my surprise it's the best phone and wish that I had bought the 24 plus to begin with but I don't mind having to phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Phone!! Galaxy S24
on August 12, 2024
Posted by: Lauriejeanine1
[This review was collected as part of a promotion.] The Galaxy S24 is by far my favorite phone thus far. Not only is it sleek in design but super easy to use! Thus phone can handle two phone numbers, my husband has our business phone and his personal number on his. When someone calls for the business, a business icon shows on the screen so he knows how to address the caller! Super nice. My favorite perk of this phone is portrait mode for taking photos. I often get asked if my pictures were taken *professionally *. The galaxy A1 features for editing photos is super fun too. I can move objects around and create unique pictures that I will cherish forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Over all quality and likeabliatiy
on August 12, 2024
Posted by: Mattie
[This review was collected as part of a promotion.] The phone takes great Pictures as well as has a ton of cool new features. However the phone glitches alot, meaning I have had the phone just over month and everysingle week I have had to shut it completely off 2 or 3times because phone freezes up. Other then that phones is great good weight good size and very well constructed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, feels familiar.
on August 12, 2024
Posted by: Jake67
[This review was collected as part of a promotion.] I recently bought the Samsung Galaxy S24 because I needed an upgrade from my Note 8. It works amazingly, and feels so smooth to use. I really like all the small things, like fingerprint lock, and being able to customize your phone however you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice design but lacking in battery and features
on August 12, 2024
Posted by: Psycdoc
[This review was collected as part of a promotion.] The design of the phone overall is excellent.
There is a good screen display and camera display
However, I am not impressed with the e. SIM card feature that keeps shutting on and off.
In addition, the battery life isn't not what they said it was and is worse than previous versions.
There is a good screen display and camera display
However, I am not impressed with the e. SIM card feature that keeps shutting on and off.
In addition, the battery life isn't not what they said it was and is worse than previous versions.
Value
3
Response from Samsung USBy R&R Team, August 20, 2024
It's wonderful to hear from you! We appreciate you taking the time to contact us and share your thoughts on the Galaxy S24. The S24 series phones come with new AI features to enhance daily productivity, large displays for gaming and web browsing, and ample storage for all your apps, files, photos, and videos. We have taken note of your concerns regarding the eSIM feature and your battery life. We recommend ensuring that your watch is updated with the latest software. Updates are important for maintaining your device and ensuring optimal performance. They also include crucial security updates that help protect your device from threats. We will also be attaching a link that provides more options to help optimize your phone's battery life. If this persists after updating your device, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S24
on August 12, 2024
Posted by: mommaB
[This review was collected as part of a promotion.] I love my Samsung Galaxy S24, I have been a Samsung user for quiet a few generations and each one just gets better. The camera on the S24 is one of the best camera that I have used and it fits in my pocket. The speed of uploads and the amount of memory is top notch. Samsung, we are in control of our phones and can customize it to our needs unlike that other large company that is named after a fruit.
Value
5
Written by a customer while visiting Samsung US