Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(2,995 Reviews)
Rating breakdown 2,995 reviews
5 Stars
2,366
4 Stars
480
3 Stars
90
2 Stars
28
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Posted by: Hphet
from Lathrop, ca
Expertise:Intermediate
Verified Purchase:Yes
The photo is not as crisp as expected. There is no USB chip slot.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R Team, January 6, 2025
Hi there Hphet, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 with us. We understand how important your photos and videos are to you and wanting the best possible quality for your memories. We have provided links to a few articles to help you with the camera settings and ensuring crystal clear photos. We have also provided links to the full device manual, to help you with different camera settings, and another Samsung Support Team if this experience continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing better than a Galaxy phone
on February 7, 2024
Posted by: Dunkel
[This review was collected as part of a promotion.] It's my everyday lifeline. I do my business on it, social media on it, and games.
Value
5
Response from Samsung USBy Social Commerce, February 8, 2024
Hello Dunkel,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. That's awesome to hear that you're using your Galaxy S24 to stay in touch with everyone and everything that matters most to you in life while also being able to stay productive during the process. That's amazing all in itself! We enjoy hearing when our customers are truly pleased with their purchases! Have you had the opportunity to check out some of your new features yet? Your Galaxy S24 is packed with a ton of great features that may help catapult you on the business front. For instance, Live Translation Seamless conversations overcoming language barriers both via voice and text. Chat Assist Type exactly what you want in the proper tone for different occasions even after translating. Note Assist Can summarize, translate, and organize exactly how you want your notes. Circle to Search Easily find what you are looking for simply by circling what you want to learn more about and ask any follow up questions you may have for the easiest and most efficient search possible. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. When you have some free time out of your busy day, take a look at our YouTube channel and check out your features! They are not only functional but they're fun to mess around with on your down time. I've gone ahead and linked your device manual below as well so that you can customize your settings as you see fit because who doesn't like to personalize their phone? Let us know if you have any questions by reaching out to Samsung Support. We enjoy hearing for you so don't be a stranger! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. That's awesome to hear that you're using your Galaxy S24 to stay in touch with everyone and everything that matters most to you in life while also being able to stay productive during the process. That's amazing all in itself! We enjoy hearing when our customers are truly pleased with their purchases! Have you had the opportunity to check out some of your new features yet? Your Galaxy S24 is packed with a ton of great features that may help catapult you on the business front. For instance, Live Translation Seamless conversations overcoming language barriers both via voice and text. Chat Assist Type exactly what you want in the proper tone for different occasions even after translating. Note Assist Can summarize, translate, and organize exactly how you want your notes. Circle to Search Easily find what you are looking for simply by circling what you want to learn more about and ask any follow up questions you may have for the easiest and most efficient search possible. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. When you have some free time out of your busy day, take a look at our YouTube channel and check out your features! They are not only functional but they're fun to mess around with on your down time. I've gone ahead and linked your device manual below as well so that you can customize your settings as you see fit because who doesn't like to personalize their phone? Let us know if you have any questions by reaching out to Samsung Support. We enjoy hearing for you so don't be a stranger! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Written by a customer while visiting Samsung US
Customer Rating
5
Good so far
on February 8, 2024
Posted by: Paulshaun
[This review was collected as part of a promotion.] I don't have good service where I live in missouri but everything works good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with great camera
on February 8, 2024
Posted by: Gudstuffs4u
[This review was collected as part of a promotion.] I use my Samsung for work and it's super durable and always works even when I dropped it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been loving the new ai in this phone.
on February 5, 2024
Posted by: Stevie
[This review was collected as part of a promotion.] Editing pictures on this phone is a breeze. The new feature of googleing anything that comes across my screen is amazing as well. Makes it less time consuming when to find something that I like when I see it in a picture or video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is smooth ans easy to use UI
on February 6, 2024
Posted by: Yowhoisthis9
[This review was collected as part of a promotion.] This phone is really good so far. No complains. It is smooth and One UI makes it easy to use.
This phone have plenty of features. I have yet to go through all of the features available on this phone. Really looking forward to that.
This phone have plenty of features. I have yet to go through all of the features available on this phone. Really looking forward to that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is amazing!!!
on February 12, 2024
Posted by: Galaxyuser2020
[This review was collected as part of a promotion.] I use my s24 to see movies and games and is the Best Phone i ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My best phone yet
on August 28, 2024
Posted by: Loveresant
[This review was collected as part of a promotion.] My best phone yet...love the large size...pictures and video are excellent...love the galaxy ai feature
Value
4
Written by a customer while visiting Samsung US