Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,331 Reviews)
Rating breakdown 3,331 reviews
5 Stars
2,630
4 Stars
539
3 Stars
101
2 Stars
30
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
S24 Fantastic Phone
on July 29, 2024
Posted by: RockyRod
[This review was collected as part of a promotion.] "I'm so grateful for my S24! It makes my life so much easier and more enjoyable." The camera on my S24 has captured so many amazing memories. However I do wish I would have purchased the s24+ just for the size. Overall I thinks its a great phone for any user. Side note: I am a little disappointed in the Galaxy buds 3 pro. Had to return my buds 3 pro due to the sound quality and static noise while using them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A solid phone
on July 29, 2024
Posted by: wontonchan
[This review was collected as part of a promotion.] It's a solid phone. Easy to use and similar in UI to previous Samsung phones in the past. Nothing to complain about. Plus the camera is better and gives less issues than the s10e.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Obsessed with all the new features
on July 29, 2024
Posted by: Peachee
[This review was collected as part of a promotion.] I love all the new features, and I especially love being able to easily access Galaxy AI while typing and doing other things on my phone.
I mainly use my S24 for gaming and taking notes, so the split screen and multi window really come in handy. And of course the beautiful screen and being able to easily run multiple apps at once.
I mainly use my S24 for gaming and taking notes, so the split screen and multi window really come in handy. And of course the beautiful screen and being able to easily run multiple apps at once.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Quick processing and great photos.
on July 29, 2024
Posted by: Turit21
[This review was collected as part of a promotion.] Great phone with ok battery.
Photos are unmatched. Processing videos and photos are quick and easy. Battery life goes quick, but you can adjust processing speed to save battery. The right size for pocket and viewing videos.
Phone does it all!
Photos are unmatched. Processing videos and photos are quick and easy. Battery life goes quick, but you can adjust processing speed to save battery. The right size for pocket and viewing videos.
Phone does it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A bit disappointed
on July 30, 2024
Posted by: Jeffychua
[This review was collected as part of a promotion.] I was really expecting more from the phone but really it felt exactly like the old models except it's 5g. Battery life is so so. Graphics hmm.... 6, sound ...5 speed...5.
Sometimes the screen lags and freezes. The touch screen is almost not accurate. Features are very mediocre nothing really makes me wow with excitement. I tried all the trouble shoot yet still same performance.
I believe that it's over price for such a for me a basic phone. The other old model have the same features nothing new except AI but I have Google for that.
Any not really happy with the phone although it's very durable and heavy feels like a real sturdy and could last longer but other than that I say, you can do better than this model.
It's an ok phone not amazing but ok. I can't say reliable cause most of the time I don't have signal even with other tmbile phone has atleist 2 bars.
Hope this will help u decide. Again an ok basic phone, sturdy but nothing new to wow you.
Value
3
Response from Samsung USBy R&R Team, September 24, 2024
We appreciate you taking the time to share your honest feedback with us, Jeffy. It looks like you reached out to share your review of the Galaxy S24. With their unified design and satin finish, Galaxy S24 and S24+ feel as smooth as they look. Our latest Vapor Chamber is bigger than before, with an improved heat dissipation system to keep you gaming at peak performance. If you are experiencing shortened battery life, check out the link provided for options that should help optimize your S24's battery performance. We've also added a link to help you troubleshoot the lagging and signal challenges you've been experiencing. If any of this persists, please do not hesitate to reach out to us at Samsung Support so that we can provide additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (Lagging)
https://www.samsung.com/us/support/troubleshooting/TSG01001598/ (poor signal)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (Lagging)
https://www.samsung.com/us/support/troubleshooting/TSG01001598/ (poor signal)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love all features especially the camera
on July 29, 2024
Posted by: PistolJayTX
[This review was collected as part of a promotion.] I use my phone for work and personal. I especially like how crisp, clear, and cleam the images come out using the camera on my device.
Galaxy AI is another cool feature that I love about my S24 device. It's great for coming up with innovative ways to use my work images and present them in an organized manner before showing them to my boss.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and Quick
on July 30, 2024
Posted by: Phonecurious
[This review was collected as part of a promotion.] I find the S24 to be loaded with memory. It has an amazing camera that captures every moment.
I love being able to ask Galaxy AI any questions I may have. I find the S24 to be my favorite phone in the S series.
I love being able to ask Galaxy AI any questions I may have. I find the S24 to be my favorite phone in the S series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fingerprint reader
on July 30, 2024
Posted by: Bambam
[This review was collected as part of a promotion.] I always use the fingerprint sensor for passwords. This is one of the fastest and most accurate fingerprint reader yet. It allows me to have multiple passwords saved to easily access all my important apps. 10 out of 10
Value
5
Written by a customer while visiting Samsung US