Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,336 Reviews)
Rating breakdown 3,336 reviews
5 Stars
2,633
4 Stars
541
3 Stars
101
2 Stars
30
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
Love my new S24
on July 29, 2024
Posted by: Hotrod276
[This review was collected as part of a promotion.] Love my new Galaxy S24 and the Galaxy AI makes screening calls a breeze! Not to mention the amazing camera! Possibility it might be my favorite Galaxy yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the S24!
on July 29, 2024
Posted by: Disgurldee
[This review was collected as part of a promotion.] I recently received this phone as a birthday gift and I am loving it so far! I've been a galaxy S phone user since forever. I was gunshot excited to upgrade from my S20. This phone has so many new features I love like the Galaxy AI. I love how the Galaxy AI is so helpful and gives me a quick snapshot of what I'm looking for. I like how it gives me suggestions on things to look at or even edit on my photos. I know there are still things I need to discover from this phone, but everything has been great so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always will love Android
on July 29, 2024
Posted by: Dannigirl426
[This review was collected as part of a promotion.] I love this phone! I will always be a loyal to android
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new S24
on July 29, 2024
Posted by: HappySamsungOwner
[This review was collected as part of a promotion.] I have had my new Galaxy S24 right around 2 weeks now and I must say I LOVE IT!!
It is super fast and many apps already installed that make everyday tasks so much easier.
My only regret is that I did not get the S24 plus. Other than that I've gotta say this is the best phone I have ever had!!
It is super fast and many apps already installed that make everyday tasks so much easier.
My only regret is that I did not get the S24 plus. Other than that I've gotta say this is the best phone I have ever had!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is lacking on hardware
on July 29, 2024
Posted by: Skinnystugg
[This review was collected as part of a promotion.] I had the S21 Ultra. I'm pretty disappointed after upgrade into the S24, it feels more like a downgrade. For whatever reason, it doesn't fast. Charge a lot, which is my biggest complaint. Even using the official cord and everything try restart my phone too. I feel like the camera is a downgrade. Not even taken in the zoom, but video and pitcher qualitywise. Especially the night photos predisappointed. Also, the screen resolution, is it downgrade also.
Value
3
Response from Samsung USBy R&R Team, September 11, 2024
We appreciate you taking the time to reach out and share your candid feedback with us. Your feedback is essential as we continue to make improvements. We see that you reached out regarding the Galaxy S24. The Galaxy S24 features a 6.1-inch Dynamic AMOLED 2X display with a 1-120Hz adaptive refresh rate and up to 2,500 nits of peak brightness, providing exceptional clarity and brightness even in outdoor conditions. In comparison, the Galaxy S21 Ultra has a 6.8-inch Dynamic AMOLED 2X display with a 120Hz refresh rate and 1,500 nits peak brightness, offering an immersive experience, but the S24 excels in outdoor visibility. In terms of the camera, the Galaxy S24 boasts a 50MP main camera, a 12MP ultra-wide camera, and a 10MP telephoto camera with 3x optical zoom. On the other hand, the Galaxy S21 Ultra features a 108MP main camera and two telephoto lenses (a 10MP 3x optical zoom and a 10MP periscope lens with 10x optical zoom). As far as your phone not charging fast, have you checked to make sure you have fast charging still enabled on your battery settings? Check out the link attached for tips and instructions on how to use the fast charging feature on your S24 Ultra. If you require any further assistance, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00062589/ (fast charging)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00062589/ (fast charging)
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything I want it to do
on July 29, 2024
Posted by: Write2Luap
[This review was collected as part of a promotion.] Smooth and fast and with an excellent camera setup, I love using this phone. The AI features are great when composing texts and emails which really helps make your point. I also appreciate the long battery life and quick charging with the superfast charging capability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I literally use my phone for everything. I have a lot of different streaming services and when the power goes out, or if I'm not home, my phone is right there when I need it. I also like the new Gemini feature, I can ask it whatever I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Future realistic Technology
on July 29, 2024
Posted by: Cynkty
[This review was collected as part of a promotion.] Love the camera takes better photos than 23s and 21s I had in the past. The phone has alot of features like AI . The quality is great.Easy to navigate and use. The phone is surprisingly slim.
Value
5
Written by a customer while visiting Samsung US