Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,337 Reviews)
Rating breakdown 3,337 reviews
5 Stars
2,633
4 Stars
542
3 Stars
101
2 Stars
30
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
The product is fabulous and works well.
on July 29, 2024
Posted by: Phillycat
[This review was collected as part of a promotion.] Galaxy AI is a wonderful idea. It works well with my job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down the best phone
on July 29, 2024
Posted by: Thomas111
[This review was collected as part of a promotion.] The galaxy Ai on this phone is amazing and the features it offers are to die oh and did I mention the sleek design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's OK....
on July 29, 2024
Posted by: Flightie
[This review was collected as part of a promotion.] There's a lot of glitches. It freezes a lot. Apps crash. It's slower than my s22. Design is cute. Camera is good. Color is cute.
Value
3
Response from Samsung USBy R&R Team, September 11, 2024
It's great to hear from you. We value your feedback as we strive for continuous improvements. It seems that your feedback is related to the Galaxy S24. The S24 is designed for high performance. Our latest Vapor Chamber is larger than before and features an improved heat dissipation system to ensure optimal gaming performance. We noticed that you contacted us regarding concerns about your phone glitching and freezing. When your Galaxy phone or tablet freezes or crashes, it can be quite distressing. The good news is that this can likely be resolved without having to send it in for service. Simple actions like rebooting and updating the software can help prevent freezes and crashes in the future. The first step is to ensure that your device is running the latest software version. If that doesn't resolve this, please refer to the link provided for additional options to help your phone run smoothly. For further assistance, please don't hesitate to contact Samsung Support, and we'll be more than happy to help. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for my everyday needs
on July 29, 2024
Posted by: PoormanClub
[This review was collected as part of a promotion.] The s24, the not the top is top tier in my opinion. It's a good size that fits in my hand comfortably, there's little to no lag time when I open apps or websites, also a big fan of the swipe to type. It's just an overall sturdy little phone with good power and great vatter life. I'm still on the fence about the AI Gemini feature. I don't appreciate being forced into beta testing a program that's not very good and running AI is such a drain on resources like the electrical grid. Besides that, the phone's great, been a longtime samsung user and will continue to be one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fresh design and excellent performance
on July 29, 2024
Posted by: Kvothe
[This review was collected as part of a promotion.] I've got S24 to update from S21, and I can feel a huge jump in the experience overall.
First of all, those new S24 look amazing, with the new mineral-inspired colors - I just love it. Initially I was skeptical from the renders, but in the real life they look much much better, and I am happy with the Cobalt Violet.
On other hand this phone is powered with Galaxy AI, which really helps to remove unwanted things from the optimized high quality pictures, and it makes the photo look like the original, just an amazing feature! I've tried to use Galaxy AI for Live Translate phone calls, and was surprised this kind of technology is available now, it really makes a conversation on two different languages super comfortable, hope they will add support for more languages and ability to switch the language on the fly.
After using Galaxy S24 for several month, I didn't see any performance issues, and I love all the customizations I can make with One UI and set everything up, like modes, routines, Galaxy AI preferences, camera settings and many other things just the way I like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on July 29, 2024
Posted by: Whocares1990
[This review was collected as part of a promotion.] Galaxy AI makes a great product. The S series is the best one they have. This phone is equal to a real computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great CAMERA, EASY YO USE
on July 29, 2024
Posted by: Bree123
[This review was collected as part of a promotion.] The photo editing AI features are really good. Erasing unwanted things in pictures has been awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Friend
on July 29, 2024
Posted by: Eleaitamae33
[This review was collected as part of a promotion.] Say Hello to my new friend and Iove it. It's my fave device ....
Value
5
Written by a customer while visiting Samsung US