Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,340 Reviews)
Rating breakdown 3,340 reviews
5 Stars
2,635
4 Stars
543
3 Stars
101
2 Stars
30
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
3
Galaxy s24
on July 29, 2024
Posted by: Sweetiefl
[This review was collected as part of a promotion.] Galaxy AI needs to really show me as I am it alters my sex to a male and I am a female. It needs to have longer battery life.
Value
3
Response from Samsung USBy R&R Team, September 12, 2024
We appreciate your feedback, Sweetiefl. We always welcome candid feedback from our valued customers. We see that you reached out to share your experience with the Galaxy S24. We love to see that you are utilizing the AI features on this device. We've also noted your concerns about the battery life and functionality of the AI. We recommend checking out the links attached for troubleshooting options that should help get your device running at its best performance. We would like to gather more information about what you are experiencing with the AI. Please reach out to us at Samsung Support so that we can further assist you with that. We look forward to hearing from you! - Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good phone
on July 29, 2024
Posted by: Gerard19
[This review was collected as part of a promotion.] It's a great phone that can take great photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone besides storage space.
on July 29, 2024
Posted by: GueritaRain
[This review was collected as part of a promotion.] I use my phone for everything. Gaming, emails, video meetings are just some of the examples of how I use my phone.
I enjoy the new Galaxy AI feature as it comes in handy for web searches and more. Overall it's a great phone and runs well. The storage space is my only complaint.
I enjoy the new Galaxy AI feature as it comes in handy for web searches and more. Overall it's a great phone and runs well. The storage space is my only complaint.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has awesome photo features
on July 29, 2024
Posted by: Jlm1988
[This review was collected as part of a promotion.] The galaxy AI feature in the settings menu is awesome u can custom ur 24 to just about anything... The camera is an A+ for sure the night photos are out of this world amazeing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect device
on July 29, 2024
Posted by: NamelessEcho
[This review was collected as part of a promotion.] The phone for me overall is great, I love all thr galaxy ai features, and I'm not saying this because it told me but I have found all of them very useful, for pages with recipes hidden admist someone's life story I just summarize everything and get the recipe, I have found myself using circle to search to figure out many things, even at one point saving a friend who almost messed with a wasp, it didn't look like one so we took a photo and circled it, we found the exact species and handled it, the cameras and every other aspect of the device is great, I have never realized how great the cameras are, I always use raw mode and edit the pics in light room, but the phone on its own takes great photos, and the translator works great, had a full conversation with someone who spoke Spanish, it games well to, there's a game I play, Juno new origins, very graphics intensive game which is usually played best on a dedicated pc, but with this phone I can play it, highest settings no problem, and the galaxy ai features in the photo editor work great, had something that object eraser couldn't handle bc it looked like a mess, the ai knew the situation and generated new terrain perfectly, I have never loved a phone more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is wonderful
on July 29, 2024
Posted by: Pickles
[This review was collected as part of a promotion.] I enjoy my samsung galaxy s20. Very upbeat and with the now of things. I am very into samsungs and totally prefer them over any other. Thank you!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have found my phone for life.
on July 29, 2024
Posted by: Love2myphone
[This review was collected as part of a promotion.] I have been using nothing but Samsung phone devices over the last 10 years and have been fully satisfied with each new addition as they come out.
Streaming and staying in contact with social media has never been easier until I got this last device..
A big reason why I bought it was for all the great camera features. I am still discovering new applications for this wonderful camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Satisfied customer
on July 29, 2024
Posted by: NapPy123
[This review was collected as part of a promotion.] I am very impressed with the s24. Easy to navigate and amazing features. The camera is out of this world as well as it's durability. Galaxy AI is cool
Value
4
Written by a customer while visiting Samsung US