Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,344 Reviews)
Rating breakdown 3,344 reviews
5 Stars
2,638
4 Stars
544
3 Stars
101
2 Stars
30
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
Great product so far
on July 29, 2024
Posted by: Jtlvrd
[This review was collected as part of a promotion.] I've had galaxy phones before and I like the features they had. But with the galaxy s24 the camera is very vivid pictures come out like studio quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had!
on July 29, 2024
Posted by: JJwberger
[This review was collected as part of a promotion.] I have had the s24 for about 6 months and so far it's the best phone I've ever had! The camera takes amazing pictures. And the Galaxy AI helps me edit my pictures, write texts and emails, and also translate to Spanish to communicate with some of my coworkers. Whenever phone pop up on conversations I always recommend samsung, especially the s24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great cámara
on July 29, 2024
Posted by: Gus123
[This review was collected as part of a promotion.] I like it so much but don't like that over heat too much, and frozen very often. Galaxy Al
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
Thanks for reaching out, Gus. We appreciate your feedback as we continue to make improvements. We noticed that you reached out to share your thoughts on the Galaxy S24. The latest Vapor Chamber in the S24 is bigger than before, with an improved heat dissipation system to keep your device at peak performance. We're sorry to hear that you've been experiencing overheating and freezing on your S24. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a temperature range within which they operate at their best. While they may feel warm under certain conditions, like when charging, this should not affect the device's lifespan or performance. However, if your devices get too warm, it could cause issues such as the freezing you are experiencing. Please use the guide provided in the link attached to help keep your devices at their normal operating temperature. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Works smooth and fast
on July 29, 2024
Posted by: JurassicParkFan8
[This review was collected as part of a promotion.] I love how galaxy AI can edit photos and lots more that's a big plus while able to perform smooth gameplay and etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all!
on July 29, 2024
Posted by: Jgil92
[This review was collected as part of a promotion.] I use my device for everything. Was social media, taking pictures, and even asking the AI questions to solve problems. The S24 is an amazing device, even for the base model(the one I own).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I Need.
on July 29, 2024
Posted by: BigShotBob
[This review was collected as part of a promotion.] It's my phone, my work organizer, my portable office platform, entertainment device and camera. Wouldn't trade it for the world. Now with Galaxy AI, my searches have become easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 29, 2024
Posted by: Koekto69
[This review was collected as part of a promotion.] Awesome! Very good phone.
I like is so much. I never had such a good phone.
I like is so much. I never had such a good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good new phone
on July 29, 2024
Posted by: Love2read
[This review was collected as part of a promotion.] I recently got the S24, and I love it. I couldn't be happier with this choice.
The Galaxy AI is a game changer for me. I love how easy it is and how it makes everything smoother. My favorite things with Galaxy AI is the circle to search, that has definitely helped me out more than once. I love love love the summarizing feature, especially when I want to read something long fast. I also love the translate option!
The camera quality is amazing, and I absolutely love the zoom. I love how the AI can enhance the images and make them a bit better. I love the various camera modes, like the night mode or portrait mode, and I love how my photos turn out. I use the camera A LOT, so this phone has done so much for me.
Battery life is another highlight. It lasts me all throughout the day, even if I tend to use my phone a lot. Along with the functions and whatnot, I do like the design of the S24. It's comfortable in my hands, and it's not too big or small for my pockets so it's convenient to carry around.
Overall, the Samsung Galaxy S24 is an excellent phone and I love it. It's powerful, smart, and reliable. I definitely recommend it to anyone looking for a new smartphone.
Value
5
Written by a customer while visiting Samsung US