Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,345 Reviews)
Rating breakdown 3,345 reviews
5 Stars
2,639
4 Stars
544
3 Stars
101
2 Stars
30
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
Great overall phone
on July 29, 2024
Posted by: Ahki72
[This review was collected as part of a promotion.] Galaxy Ai is one in a million and I must day this Samsung g product is next yo none
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had
on July 29, 2024
Posted by: cu4tro
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is an incredible device. It's great for streaming, gaming and school. It is also great for watching movies, the screen is crystal clear, vibrant, it makes everything look amazing. The Galaxy AI features are a standout, specially with photo editing. It's the faster phone I've had and handles multiple apps without any lag, which is great for multitasking. The battery life is impressive, it lasts me all day, even with heavy use. The camera is fantastic, capturing detailed and stunning photos. Overall, the Galaxy S24 it's a great choice for anyone looking for a high-performance, reliable smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is mediocre
on July 29, 2024
Posted by: Summer
[This review was collected as part of a promotion.] Having Galexy AI features is pretty awesome, but the Camara and the rest of the phone is mediocre. It laggs at times more then I have ever experienced in the last decade, except for when I had a government phone.
Value
3
Response from Samsung USBy R&R Team, September 18, 2024
Hey Summer! We value your honest feedback as we strive to make improvements. We noticed that you inquired about reviewing the Galaxy S24. With the S24 you can transform every photo into a stunning masterpiece. Just snap a picture and turn it into something amazing. Easily remove unwanted objects and adjust colors to make your photos stand out. With the Galaxy S24 Series, polished pictures are just a tap away. Capture your favorite artist using the main camera while recording yourself singing along with the selfie camera. With Dual Recording, you can easily capture all the action and reactions. We recommend utilizing the ProMode feature on your camera app to get a more professional look when you snap pictures. Pro mode puts the control in your hands so you get the very photo and video you want. Manually adjust settings such as ISO, shutter speed, and exposure levels, express your style with filters, or adjust the white balance settings to accommodate different lighting conditions. We also noted your concerns about the phone lagging To keep up with the nuts and bolts of your device's performance, you can use the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. One step you can take would be to use the Quick Optimization feature. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. Check out the link attached for additional options to help get your phone running smoothly. If this persists, please reach out to us at Samsung Support so that we can further investigate this. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/ (Phone lagging)
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https://www.samsung.com/us/support/answer/ANS00078985/ (Phone lagging)
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 29, 2024
Posted by: Wargreymon
[This review was collected as part of a promotion.] This phone is awesome when I got it I was able to get apps I didn't have on my old phone, and the new apps on this new phone helps me out a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Camera, Screen, and the AI is awesome.
on July 29, 2024
Posted by: SomethingDif87
[This review was collected as part of a promotion.] It finally came time to upgrade from my A51 so I decided to go for broke and get a flagship. I love my new S24. The screen is amazing for watching hdr content regardless of the lighting around me. This is my first time using a flagship camera and good night it is completely a game changer. I have all most considered selling my Sony ZV1 just because the camera is so good on this thing. But then there is the Galaxy AI. The amazing ability to edit photos on the fly and remove unwanted aspects of the picture with the Galaxy AI feature for it to be able and fill in the blanks is just so helpful. Get a S24 and you will not be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
User friendly
on July 29, 2024
Posted by: Genxiel
[This review was collected as part of a promotion.] This phone is pretty user-friendly. You are able to find passwords or apps and everything else you may need. It's also fairly intuitive, and we'll show you things that are related to what you're in already organically, searching for
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I've only ever used Samsung phones
on July 29, 2024
Posted by: Coleb871
[This review was collected as part of a promotion.] it keeps up with my work and love the photos Galaxy AI as been helpful in looking into different info and adjusting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about it especially the camera
on July 29, 2024
Posted by: Blueeyezjjs
[This review was collected as part of a promotion.] Galaxy AI very helpful camera is amazing. All around a great phone
Value
5
Written by a customer while visiting Samsung US