Customer reviews from Samsung US
Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,345 Reviews)
Rating breakdown 3,345 reviews
5 Stars
2,639
4 Stars
544
3 Stars
101
2 Stars
30
1 Star
31
80%of customers recommend this product.
(
146 out of
183)
Customer Reviews for Samsung - Galaxy S24 128GB - Onyx Black (AT&T)
Customer Rating
5
Pretty amazing!
on July 29, 2024
Posted by: Lov4bl3
[This review was collected as part of a promotion.] The phone design, in my opinion, is better. The Galaxy AI is super helpful! And the device is quicker than my previous devices. I highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price!
on July 29, 2024
Posted by: papaike
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a standout device that combines sleek design with impressive performance. Right out of the box, it feels premium with its solid build and elegant finish. The display is stunning, offering vibrant colors and sharp clarity, making everything from streaming videos to browsing the web a pleasure.
Performance-wise, the S24 doesn't disappoint. Its powerful Snapdragon 8 Gen 3 ensures smooth multitasking and responsive gaming. The battery life is commendable, easily lasting through a full day of heavy use, and the fast charging feature is incredibly convenient.
The camera system is another highlight, capturing detailed and vibrant photos in various lighting conditions. The Galaxy AI enhancements and versatile modes make it easy to take professional-quality shots without much effort.
Overall, the Samsung Galaxy S24 is a fantastic choice for anyone looking for a high-quality smartphone that excels in all key areas. It offers excellent value for its price and is sure to satisfy both tech enthusiasts and casual users alike.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Phones charging port needs update
on July 29, 2024
Posted by: Shorty
[This review was collected as part of a promotion.] I have been having issues with my chargers and my wired headphones. Phone does not recognize them when they are plugged in to the phone.
Value
2
Response from Samsung USBy R&R Team, September 9, 2024
It's great to hear from you, Shorty! We always look forward to hearing from our valued customers and getting their insights. We see that you reached out to share your feedback on the Galaxy S24. We've also noted your concerns about your charger and wireless headphones not being recognized by your phone. In most cases, Software updates can be a great tool to help alleviate any troubles your phone may be experiencing. Check out the link attached for options that should help troubleshoot what you're experiencing with the headphone jack. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. You can also use Samsung Members to run a test on your battery and charging port. This will check for any issues. Check out the link attached for instructions on how to do so. If any of this persists, we encourage you to reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOoqpNQVeSeT2YfXvd-xsKzVjSaylzPkVoExBUrI73qX1ejzwfYs3
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOoqpNQVeSeT2YfXvd-xsKzVjSaylzPkVoExBUrI73qX1ejzwfYs3
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on July 29, 2024
Posted by: Ahausher
[This review was collected as part of a promotion.] The phones is amazing. Very fast and quick to respond, photo and camera quality is out of this world!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 29, 2024
Posted by: Princess
[This review was collected as part of a promotion.] I love this phone. I have not had any problems with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 29, 2024
Posted by: Love2weld
[This review was collected as part of a promotion.] I love how I can charge my watch or ear buds with my device that's so cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung user for life
on July 29, 2024
Posted by: Teacher4k
[This review was collected as part of a promotion.] By far the best phone I have ever owned. Great camera with lots of storage space. Quick to start & quality battery life.
Galaxy AI has been a great additional feature as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing pictures
on July 29, 2024
Posted by: Jensen
[This review was collected as part of a promotion.] The image quality of this device is exceptional, boasting a remarkable 30X zoom capability. Furthermore, the device is equipped with cutting-edge AI features, including an impressive search function and advanced grammar and writing style capabilities. Notably, this entire review was composed utilizing the formal writing style feature.
Value
5
Written by a customer while visiting Samsung US