Customer reviews from worx.com
WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.4 out of 5
4.4
(374 Reviews)
Open Ratings Snapshot
Rating breakdown 374 reviews
5 Stars
273
4 Stars
44
3 Stars
20
2 Stars
24
1 Star
13
87%of customers recommend this product. 
(
276 out of 316
)
Best Buy Privacy Policy
Customer Reviews for WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
3 out of 5
3
WANT TO TRADE BLOWER IN FOR MORE BATTERIES
on May 5, 2025
Posted by: Brandie K
from Idaho
Gender:Female
Verified Purchase:Yes
The TRIMMER IS GREAT, the BLOWER has NOOOO POWER.
NOT Impressed with the Blower at all. I would've been Happy with Just the Trimmer itself... I would NOT recommend the Blower to anyone. It may blow off some Dust but that's about it. I have a Farm and NEEDED TO BLOW LEAVES FROM UNDER MY TREES and This is NOT CAPABLE of doing That. I would Rather have my $$$ Back for That and buy More Batteries for the Trimmer. The Double Battery Charger I got that charges in 1hr is GREAT...
Response from worx.comBy Worx Customer Service, May 6, 2025
Hello There!

Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.

Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
3 out of 5
3
Trimmer Edger Pack.
on July 13, 2025
Posted by: MrVee
Verified Purchase:Yes
Nice machine, however, the wheels only work when edging. Should have included a way to use the wheels for mowing too. Great that it comes with 2 batteries and a charger.
Response from worx.comBy Worx Customer Service, July 14, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
A Great Wacker
on July 19, 2025
Posted by: Anonymous
from La Vista NE
Gender:Male
Verified Purchase:Yes
Easy to use. No mess with gas or oil. A pretty safe tool.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Dependable!
on July 20, 2025
Posted by: Lawn king
from DE
Gender:Male
Verified Purchase:Yes
This is my second Worx trimmer. I loved the first one and I love this one. So easy to operate and always dependable.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Worx 20V 12" String Trimmer Review
on July 20, 2025
Posted by: YardNinja
Gender:Male
Verified Purchase:Yes
Great trimmer, easy to use, excellent value.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2 out of 5
2
Very cheap and flimsy
on July 21, 2025
Posted by: Jeffrey T
Gender:Male
Verified Purchase:Yes
I replaced my existing trimmer with this wg163 because the head won't rotate anymore. This one you need to force very hard to rotate. it doesn't have a button to let it rotate you have to stand on head and pull/push handle.
This will definitely not last very long at all because it's all plastic and will definitely break at one point. It was very inexpensive and I now understand why. Live n learn..... cheaper isn't better
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 22, 2025
Hello Jeffrey!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Handles typical yard trimming with ease!
on July 21, 2025
Posted by: Lcorder
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you're looking for a lightweight, versatile, and user-friendly string trimmer, the Worx 20V 12'' model is a standout performer. I’ve had the pleasure of using this tool, and it’s clear why it’s earned such high praise from homeowners and reviewers alike.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
stilla great product
on July 21, 2025
Posted by: Joseph98263
from rochester, ny
Verified Purchase:Yes
like the improvements on this model. especially the telescoping main shaft. also easier to rotate than the original. guess they gave up on the idea of the removal wheel to make useable as a mini mower.
I would recommend this to a friend!
Written by a customer while visiting worx.com
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