Customer reviews from worx.com
WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.4 out of 5
4.4
(395 Reviews)
Open Ratings Snapshot
Rating breakdown 395 reviews
5 Stars
283
4 Stars
49
3 Stars
22
2 Stars
27
1 Star
14
86%of customers recommend this product. 
(
285 out of 330
)
Best Buy Privacy Policy
Customer Reviews for WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5 out of 5
5
Great price, great product met my expectations.
on August 23, 2026
Posted by: Anonymous
from Southern Delaware
Gender:Male
Verified Purchase:Yes
I wanted a lightweight, easy to maneuver, compact blower to blow pine needles and roof grit off my Leaf Filter gutter guards. I'm 77 years old and this powerful blower makes the job a little easier while standing on a ladder.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1 out of 5
1
One Month and Locked up!!
on August 19, 2026
Posted by: FreddieLS
from Tennessee
Gender:Male
I've had one for 8 years. It works like a charm. I thought I'd order another one just in case. I have used the old one like crazy. The new one locked up after about four uses
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, August 20, 2026
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2 out of 5
2
WG165 versus WG160
on July 23, 2026
Posted by: Memere12
from Vermont
Gender:Female
I bought the 163 after my original 160 died. It does not begin to compare to the original. Very disappointed. 1) string is more complex to advance, harder to adjust height and head angle. 2) Battery life is poor. I used to finish all of my trimming with the 2 batteries with the 160. With the 163 I go through the 2 batteries and not finished.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, July 24, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with trouble shooting assistance. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Durable
on July 9, 2026
Posted by: Anonymous
from Hamburg NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second string trimmer in the last 15yrs. I gave my grandson (10 yr old) the old one, he is using it in his lawn mowing business , he now has 6 customers.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Gets the job done
on July 4, 2026
Posted by: BJ Spranger
from Springfield Missouri
Gender:Female
Verified Purchase:Yes
This is the second Workx trimmer Ive bought. Its easy to use and light weight.
I had my daughter try my old one and we both ordered one the next day. Now my Son is going to buy one. I highly recommend anything from Workx.
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
Great Value and It Works
on June 23, 2026
Posted by: Jameison
Verified Purchase:Yes
This trimmer is brand new for me so I don't have long term experience. That said, the price is a great deal and the trimmer works well so far. The only thing I don't like is how the trimmer must be reoriented in order to use it as an edger and take advantage of the wheel. A rotating shaft would be nice. Instead, there is a hinge down by the trimmer head that depends on force for adjustment. Instructions suggest that you step on the trimmer head and then fold the handle. Easier said than done because there is no leverage and the hinge friction cannot be adjusted. And I feel like I could damage the head or the guard by stepping on it.
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
12” string trimmer
on June 22, 2026
Posted by: Shortmags
Verified Purchase:Yes
Had one 8 yrs ago and it died.
So got a new one. Love the features.
Never disappointed with Worx products
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
Not What it Once Was
on June 22, 2026
Posted by: Citygirl
from Plattsburgh NY
Gender:Female
Verified Purchase:Yes
I have been a worxx weedwacker owner almost since the beginning and have just bought my 4th unit and I can say they have gotten cheaper in the materials they use. This is really apparent in my old battery and the new ones. I was able to do a third of my work, on the old unit and battery, and didn't make it 100 ft on the new unit and battery! And it is very hard to adjust the tilt! I hope the blower that was part of the package does better!
Written by a customer while visiting worx.com
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