Customer reviews from worx.com
WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
258
4 Stars
41
3 Stars
19
2 Stars
23
1 Star
11
88%of customers recommend this product.
(
265 out of
302)
Customer Reviews for WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Great Tool!!!
on September 27, 2021
Posted by: BMorton499
from Lincoln Park, MI
Gender:Male
[This review was collected as part of a promotion.] Bought my first Worx tool about two years ago and, I was skeptical....until I used it. Now, I own the weed Wacker, the hedge trimmer and now this leaf blower and each works amazingly well! They say don't believe everything you see on TV, but with Worx tools, you certainly can!!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Battery doesn’t last more than twenty minutes.
on October 16, 2021
Posted by: Treehorse
from Staten Island NY
Gender:Male
[This review was collected as part of a promotion.] Unless there is something wrong with the two new 20 volt batteries or the charger this is a huge disappointment. The battery only lasts about twenty minutes and it’s blowing power is limited. The first WORX product that doesn’t impress me
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , October 26, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly. For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah and 6.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Not so good
on October 21, 2021
Posted by: Jay4golf
from Arizona
Gender:Male
After using this blower, I am really disappointed, really lacks power!
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , October 22, 2021
Hello Valued Customer, we're sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future.Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Powerful Portable
on October 31, 2021
Posted by: dcp376
from Hendersonville, NC
Gender:Male
Just bought to replace another newer blower that just didn't have the power or the accessories that the Worx did. I'm getting rid of all my other battery powered tools for the Worx system. Great engineering, guys
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
All kinds of attachments
on November 5, 2021
Posted by: Clara 5059
from West Virginia
Gender:Female
I bought this a couple weeks ago, when I can get tools that are not so heavy I buy them,it makes doing jobs so much easier and my back want hurt
Written by a customer while visiting worx.com
Customer Rating
2
Did not last
on November 7, 2021
Posted by: Daleap
from Cambridge, MN
I bought this about three years ago and have used it about a dozen times. It was handy to use but now it won’t run at all.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, November 11, 2021
Thank your for sharing your feedback and review with us. Keep in mind your tool is covered under a 3 year warranty. As long as the warranty is still valid, we are happy to help! All we need is to verify the model and serial number. Please never hesitate to contact us directly with any questions or concerns. We can be reached at 1-866-354-9679 Monday - Friday 9 am to 6 pm EST!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Looks better than it is !
on November 10, 2021
Posted by: Mid Mi
from Michigan
Gender:Male
This is a nice unit but it's not as powerful as I thought it would be. It's blowing power is
fair at best and takes three times as long to clear my driveway of leaves as my gas blower.
I bought this thinking it would be quicker and easier to take out and us with not having to worry about filling my gas blower.
fair at best and takes three times as long to clear my driveway of leaves as my gas blower.
I bought this thinking it would be quicker and easier to take out and us with not having to worry about filling my gas blower.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , November 11, 2021
Thank you for sharing your review and experience. The runtime will vary from job to job, and sometimes between users, depending on how each person works. The battery included with your Worx AIR Cordless Leaf Blower / Sweeper will take you far but remember you can also use any 20V Worx batteries you already have so you’ll never be out of power. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Lite weight
on March 17, 2022
Posted by: oldy
from small town,az.
Gender:Male
Just bought a house that is a disaster inside and out. I used this blower for a short time and I am very pleased with it's performance. I plan to use it a lot,but need to take care of the inside of the house before I start on the outside.
I would recommend this to a friend!
Written by a customer while visiting worx.com