Customer reviews from worx.com
WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
200
4 Stars
24
3 Stars
15
2 Stars
17
1 Star
9
88%of customers recommend this product.
(
214 out of
244)
Customer Reviews for WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
How to improve perfection
on August 18, 2018
Posted by: MIKEAH47
from MADISON MS
Gender:Male
I have been a fan of my 3 in 1 for over 3 years.2 weeks ago I broke the metal shrub guard. Not that I couldn’t use the “magic”yard tool, I decided to buy another 3 in 1 but alas the model was now discontinued.
A special deal on the all new 3 in 1 with added features was too much to refuse. Oh my, what a surprise. Longer battery life with usage indicator,longer shaft for easier use and button wire feed.
WORX you have achieved the impossible again,proving it’s possible to go one better than perfect.
A special deal on the all new 3 in 1 with added features was too much to refuse. Oh my, what a surprise. Longer battery life with usage indicator,longer shaft for easier use and button wire feed.
WORX you have achieved the impossible again,proving it’s possible to go one better than perfect.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to use
on August 23, 2018
Posted by: Shawn68
from Sacramento, California
Gender:Male
[This review was collected as part of a promotion.] I have a small yard so it worked ok, wouldn’t buy it if you’re having to do a lot of edging because of the fact I had to use it completely upright or the string wouldn’t reach to edge between cement and grass. It’s lightweight and great not having to mess with electrical cord
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light and easy to use with so much power!
on August 26, 2018
Posted by: Carmancraig
from Saint Louis Missouri
Gender:Male
[This review was collected as part of a promotion.] Just received my 20 volt trimmer/edger, I’m just blown away by the the light weight power packed edger. I was able to edge our property in half the time I’m used to when using my heavy bulky gas powered blade edger.
I’m planning on ordering one for my father for his birthday. I know he will love it as much as I do!
I’m planning on ordering one for my father for his birthday. I know he will love it as much as I do!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Weed eater
on August 26, 2018
Posted by: JAMO
from Lubbock, TX
Gender:Female
This is my third weed eater I’ve purchased. I love it. I won’t let anyone else use it. I have a blower also.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Portable but Lacks Power
on September 2, 2018
Posted by: JonaC
from Reno, NV
Gender:Male
I purchase this because i did not want to buy a huge lawn mower just to trim a small patch of grass for my front lawn it's about 15'x6'.
Initially it did really well just trimming a little off the top, but if you try to cut the thicker stuff when you get closer to the bottom of the grass there is just not enough power. The trimmer just starts whipping grass around slowing it down to the point where it just doesn't really trim anything at all.
I would have trim the grass in steps, trim 1/2 then another 1/2 then the final cut so i don't slow down the motor, by doing this i go through 2 batteries for just a small portion of grass, and a lot of wasted time.
The balance of this product seems to be off, like the fore grip handle is too close to the aft handle, so it feels like you are supporting the weight of the motor unit all the time. I might not have set it up correct for balance but i think the fore handle needs to be adjustable as to how far you want it on the shaft not just the angle.
It's a good product for very small jobs but when it comes down to getting the job done in a timely manner, go get your self something with a lot more power so you can just trim it once and save time.
Initially it did really well just trimming a little off the top, but if you try to cut the thicker stuff when you get closer to the bottom of the grass there is just not enough power. The trimmer just starts whipping grass around slowing it down to the point where it just doesn't really trim anything at all.
I would have trim the grass in steps, trim 1/2 then another 1/2 then the final cut so i don't slow down the motor, by doing this i go through 2 batteries for just a small portion of grass, and a lot of wasted time.
The balance of this product seems to be off, like the fore grip handle is too close to the aft handle, so it feels like you are supporting the weight of the motor unit all the time. I might not have set it up correct for balance but i think the fore handle needs to be adjustable as to how far you want it on the shaft not just the angle.
It's a good product for very small jobs but when it comes down to getting the job done in a timely manner, go get your self something with a lot more power so you can just trim it once and save time.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, September 7, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry that the tool did not meet your expectations.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Battery problems
on September 4, 2018
Posted by: richard 79
from forest hill md
Gender:Male
I purchased this a few weeks ago, and although it works very well, I'm not happy with the batteries that came with it, in such a short period of time, neither battery will take a full charge , the green light stops blinking but when I press the test button only one light lights now, and the battery runs out much faster than it first did. Not so happy.
I would recommend this to a friend!
Response from worx.comBy Chanda K, Customer Experience, September 7, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused.
We recommend storing and charging the battery in a cool, dry place in temperatures between 65 and 75 degrees Fahrenheit for optimal performance. However, if the battery or charger has malfunctioned, they are covered by a one-year limited warranty. For troubleshooting and warranty assistance, please contact our Customer Care Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing Worx!
We recommend storing and charging the battery in a cool, dry place in temperatures between 65 and 75 degrees Fahrenheit for optimal performance. However, if the battery or charger has malfunctioned, they are covered by a one-year limited warranty. For troubleshooting and warranty assistance, please contact our Customer Care Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to handle
on September 5, 2018
Posted by: Miss Joyce
from Palmyra, Pa
Gender:Female
This is the second one we bought
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
SO easy to use!!
on September 6, 2018
Posted by: debberann
from Green Bay, WI
Gender:Female
[This review was collected as part of a promotion.] Finally a trimmer and edger that is easy to use AND works well. So happy I made this purchase. For the women out there, this is light weight and easy to switch between options!
I would recommend this to a friend!
Written by a customer while visiting worx.com