Customer reviews from worx.com
WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.4 out of 5
4.4
(395 Reviews)
Open Ratings Snapshot
Rating breakdown 395 reviews
5 Stars
283
4 Stars
49
3 Stars
22
2 Stars
27
1 Star
14
86%of customers recommend this product. 
(
285 out of 330
)
Best Buy Privacy Policy
Customer Reviews for WORX - 20V Cordless String Trimmer and Air Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
2 out of 5
2
Clear instructions missing
on June 22, 2026
Posted by: Dana Doliber
from Maine
Gender:Male
Verified Purchase:Yes
Missing instructions for moving the head to position .
Response from worx.comBy WORX Customer Service, June 23, 2026
Thank you for sharing your experience and review! To adjust the cutting angle on the WORX WG163, first locate the adjustment collar on the shaft near the trimmer head. Rotate the collar to the unlock position, then tilt the lower shaft and trimmer head to the desired angle. Once the preferred angle is reached, rotate the collar back to the lock position to secure it. This allows the trimmer head to be positioned for easier access under shrubs, around obstacles, or in other hard-to-reach areas.
If you would like to switch from trimming to edging, press and hold the conversion button on the handle and rotate the shaft 90 degrees until it clicks into the edging position. In edging mode, the cutting line will be vertical to the ground, allowing you to create clean edges along sidewalks, driveways, and flower beds. The shaft angle can then be adjusted further for comfort and better control while edging.
For additional comfort, the auxiliary handle can also be repositioned. Press the handle adjustment button, rotate the handle to the desired position, and release the button to lock it in place. After making any adjustments, ensure all locking mechanisms are fully engaged before operating the trimmer. To provide you with trouble shooting assistance. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
My Garden Helper
on June 18, 2026
Posted by: JoAnn 13
from New Jersey
Gender:Female
Verified Purchase:Yes
So far the weed wacker is good
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
My go to tools
on June 16, 2026
Posted by: Ellie Sandusky
from Dubuque, Iowa
Gender:Female
Verified Purchase:Yes
This is my 3rd trimmer and I would never do without it! Love my WORX products!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
String Trimmer
on June 15, 2026
Posted by: Helene s
Verified Purchase:Yes
The Worx trimmer is light weight for me since I
am a 77 years old female who uses it for my yard 0.6 acre. The directions in placing the trimmer together needs better instructions. Poorly visualized in the diagrams. Needs written instructions to forward its assembly. Utube better detail.
Written by a customer while visiting worx.com
Customer Rating
3 out of 5
3
Weed Trimmer
on June 11, 2026
Posted by: Shuffleburg Williams
from Northern Maine
Gender:Female
Verified Purchase:Yes
The instructions were okay but I had to go on youtube to see how to expand handle. The part you hold onto should have an adjustment on it. I am short and have a hard time holding it. It's still too heavy for me and uncomfortable to use. It's nice it came with 2 batteries but they don't last long. I would recommend for city people not country people.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, June 12, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly trouble shoot with you. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
Lightweight
on June 2, 2026
Posted by: Donna519
from PA.
Gender:Female
Verified Purchase:Yes
Love the trimmer but have a difficult time getting the edger in position
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great Trimmer.
on May 31, 2026
Posted by: Kevin3590
Verified Purchase:Yes
Great weed eater light but tougher than I thought.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Worx battery operated weedeater and blower
on May 30, 2026
Posted by: Anonymous
from Burton, Texas
Gender:Female
Verified Purchase:Yes
I just got my weedeater and my blower put together today. I already did some weed eating as well as some blowing after I weedeated, everything works great. This is the second Worx weedeater that I have purchased. This one is better as there’s hard plastic around the upper portion, last time It was more of a rubber consistency, and it broke After about six years
I would recommend this to a friend!
Written by a customer while visiting worx.com
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