Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Absolutely amazing trimmer
on June 2, 2021
Posted by: ItsmeG
from Forsyth,Ga
Gender:Male
Absolutely love all the features and adjustments it has makes trimming a breeze. Very lightweight and still powerful. Have about 10 gas trimmers and always have some kind of problem when you are ready to use them. Love the worx trimmer and won't go back to gas. Just don't know why I waited so long to get it.
I ordered this last week and the shipping and delivery was quick. I used it today for the first time, and I was very impressed! It exceeded my expectations in every area, which includes being light-weight and easy to handle, great battery life, weed-eats and trims very well, used less string than my husbands heavy gas weed-eater. I’m 62y/o and this is very easy for me to handle. Thank you WORX for an exceptional product!
I bought this to replace one that finally wore out. It is a nice product. Better than the one I had before and expect it to last a long time past warranty. There is one thing I will mention and it’s not necessarily the product but the string. It doesn’t seem to be strong enough. I have to press the button quite often. My primary use is edging and trimming around trees, shrubs and play equipment. I think the string should be stronger. It’s good that two spools came with the product. It’s better, at this point, that life time string/spools are available. Other than this I really like the product.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , June 3, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We recommend storing the spools in a cool, dry place. The spool line is made of biodegradable material so that it easily breaks down without impacting the environment. This makes the spools line very delicate and in extreme weather situations, the line will begin to melt and fuse together. To combat this, the spools line can be unwound and rewound to ensure that the line will properly feed when placed in the grass trimmer. Thank you for choosing WORX!
I WAS SAD MY FIRST TRIMMER BROKE, THAT IS WHY I AM BACK FOR MY SECOND ONE. IT IS COMPACT, VERSITLE AND GETS THE JOB DONE. THIS TIME I HAVE AUTO FEED AND I LOVE IT.
[This review was collected as part of a promotion.] This work trimmer works great.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, June 3, 2021
Hello! We are thrilled that you're having a great Worx experience! The 4.0Ah allows for twice the amp hours of our standard battery, giving you more time to tackle those larger tasks. Thank you for sharing a review and thank you for choosing Worx!
[This review was collected as part of a promotion.] This saved me so much time and I got such a clean sharp line for all my line trimming and edging. Easy, lightweight and beautiful results. Love this trimmer!