Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
660
4 Stars
132
3 Stars
52
2 Stars
32
1 Star
42
88%of customers recommend this product.
(
744 out of
847)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
4
Easy to use!
on June 6, 2021
Posted by: Garyh917
from PA
Gender:Male
[This review was collected as part of a promotion.] I bought this a few weeks ago and like it. Once you get it together and figure out where to adjust the handle to for comfort it is easy to use. Seems a little sluggish on thicker weeds but it did the job well! Love my Worx products!
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 9, 2021
Woo-hoo! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Nice improvements for ease of use
on June 5, 2021
Posted by: Glynnchicago
from Chicago
Gender:Male
[This review was collected as part of a promotion.] easier to advance line and storing spare spool. Improved battery.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it!
on June 5, 2021
Posted by: Lojack
from Danvers
Gender:Male
[This review was collected as part of a promotion.] Glad I got it. Very happy with how much I can do with it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Barely OK, needs Re-Desinging
on June 5, 2021
Posted by: GreenMtnVT
from Vermont
Gender:Female
Bought this a few weeks ago and use it primarily for grass trimming as a mini mower and occasionally without wheels. Trims grass good, reasonably lightweight, appears rugged enough so far. Instructions could have been written much better. Unable to pull twist & turn the head component to switch between trim and edge functions. Battery is difficult to install or take off. Trimmer mini mower is very awkward for a right handed person and seems set up for a left handed person. Should be able to pivot the handle from side to side as well as up and down. Definitely room for many design improvements.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , June 7, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and easy to carry.
on June 4, 2021
Posted by: Anonymous
from Inez, Tx
Gender:Female
[This review was collected as part of a promotion.] We owned the older model 24 volt and this one seems to be just as good if not better. We have an acre of land so there is a lot of weed eating
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use.
on June 3, 2021
Posted by: Randyb66
from Rockford, Illinois
Gender:Male
[This review was collected as part of a promotion.] I’m only 66, but I have health issues. So this is perfect for me. It’s light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Exceptional weed trimmer
on June 3, 2021
Posted by: Billie6
from Boone iowa
Gender:Female
[This review was collected as part of a promotion.] Yes I bought this a month ago and I’m just elated on how it is working so far thinking of buying more items I love the weed trimmer
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer
on June 3, 2021
Posted by: Ron63
from Sharpsville PA
Gender:Male
I bought this trimmer a month ago. I'm able to trim my one acre yard and still have plenty of power to spare. I love it as a mini mower.
I would recommend this to a friend!
Written by a customer while visiting worx.com