Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
660
4 Stars
132
3 Stars
52
2 Stars
32
1 Star
42
88%of customers recommend this product.
(
744 out of
847)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Easy to use
on August 15, 2021
Posted by: Johansen2178
from Arizona
Gender:Male
Great trimmer. Easy to use and figure out. Quick change string makes it real nice. It's not as powerful as a gas trimmer but it works everything I pull the trigger. It's much lighter it doesn't take gas and like my gas one that is real hard to start sometimes. This is way better. Just grab and go.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Compact and light
on August 15, 2021
Posted by: JoeKJr
from JaxFl.
Gender:Male
[This review was collected as part of a promotion.] Happy with the feel and handling of this weed eater. Bought as a replacement for an older 56v unit which is sadly discontinued. Miss the power but this 20v unit is very easy to maneuver and love the auto feed feature.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
ABSOLUTELY AMAZING!
on August 15, 2021
Posted by: Sarge20
from Waterford, Pa (Erie)
Gender:Male
My Dad passed away 4 1/2 years ago. He bought a Worx Trimmer years before that. I was the one who had used it for their yard before and since. Well the old trimmer saw it's last day, so I got this new one on my dime to use for both our places.. AMAZING PRODUCT! As good as the last one, but with more options. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
12" 4.0Ah String Trimmer
on August 14, 2021
Posted by: Pizots
from Oxford, MI
Gender:Male
Nice not having to deal with gas trimmer but the "string" is like a string. It's too weak/flimsy to handle heavy or thick grass. Takes more than one pass. vs one pass with heavier strings.
The adjustable handle angle and auto feed are nice features.
The adjustable handle angle and auto feed are nice features.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, August 17, 2021
Thank you for sharing your review! Our Double Helix line is specially designed to work with CommandFeed technology for a quicker, more efficient cut and to help maintain a healthy, professionally groomed lawn. Pre-wound spools with 20’ of our patented DoubleHelix line are available here.
If you decide to use the traditional line, the WORX String Trimmer / Edger can accept standard 0.065” cutting line found at any garden or home center and can be wound around our empty spool cartridges. Refer to your owner’s manual for important details about how to wind the line on the spools and keep in mind that with the conventional cutting line, CommandFeed may not work as expected.
If you have other questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST for further assistance!
Thank you for choosing WORX!
If you decide to use the traditional line, the WORX String Trimmer / Edger can accept standard 0.065” cutting line found at any garden or home center and can be wound around our empty spool cartridges. Refer to your owner’s manual for important details about how to wind the line on the spools and keep in mind that with the conventional cutting line, CommandFeed may not work as expected.
If you have other questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST for further assistance!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Good tool
on August 14, 2021
Posted by: MLSw
from Colorado
[This review was collected as part of a promotion.] It works as expected. I've been needing the edger feature. It's been good.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Best Trimmer I’ve ever bought…
on August 14, 2021
Posted by: Berto 43
from Cranford, NJ
Gender:Male
[This review was collected as part of a promotion.] Since I bought the trimmer I’ve used it twice and didn’t have to charge the battery. The 4.0 battery has great battery life.
The spoils are very easy to change.
I’m so happy I don’t have to deal with the gas power trimmers anymore!!
I have no complaints.
The spoils are very easy to change.
I’m so happy I don’t have to deal with the gas power trimmers anymore!!
I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Nothings perfect..
on August 14, 2021
Posted by: Capes
from Texas
Gender:Male
[This review was collected as part of a promotion.] I haven't even used this yet, because my old GT-151 just keeps working.
What I never liked about it though, and all the electric trimmers, is not having
a manual line advance. I had a Black&Decker from the 80's that had it, and it was great.
But, when it broke, B&D had stopped making it, and I bought my first Worx.
I like that Worx went back to the twist-lock system on the shaft, but I think the handle
position lock button is not as handy as the squeeze bar on the older models.
I just hope that when I put it in to service, the line advance system works as good
as my old B&D. One thing I can say for sure is; " I HATE overpowered gas trimmers!"
What I never liked about it though, and all the electric trimmers, is not having
a manual line advance. I had a Black&Decker from the 80's that had it, and it was great.
But, when it broke, B&D had stopped making it, and I bought my first Worx.
I like that Worx went back to the twist-lock system on the shaft, but I think the handle
position lock button is not as handy as the squeeze bar on the older models.
I just hope that when I put it in to service, the line advance system works as good
as my old B&D. One thing I can say for sure is; " I HATE overpowered gas trimmers!"
Written by a customer while visiting worx.com
Customer Rating
4
As advertised
on August 14, 2021
Posted by: Tmillerohio
from Ohio
Gender:Male
[This review was collected as part of a promotion.] I have used it a few times and am pleased. Much easier than having to deal with firing up my gas trimmer. Wish it had a bit more power.
I would recommend this to a friend!
Written by a customer while visiting worx.com