Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
660
4 Stars
132
3 Stars
52
2 Stars
32
1 Star
42
88%of customers recommend this product.
(
744 out of
847)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Light weight, easy to use.
on September 1, 2021
Posted by: pat2006
from Anamoose,ND
Gender:Female
Have only used a couple of times so far but used my mothers smaller model before and liked it and mine for the ease of use and its light weight. Run time has been good enough for my use so not sure how long it actually will run on one charge as it hasn't run out of power for me yet.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great for what I ordered it for
on August 31, 2021
Posted by: Donnr
from Foster WV
Gender:Male
I bought this for keeping patio and side walks clean after mowing. Cleans great with little effort.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
20v blower & hedge trimmer
on August 30, 2021
Posted by: Coopdevile
from Califorina
Worx’s products are light weight, easy to use and reliable. My yard looks fantastic
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Really fast and great trimming
on August 30, 2021
Posted by: Dornsy
from Mound, MN
Gender:Female
[This review was collected as part of a promotion.] I love this new Worx Trimer, it is super efficient, fast light weight. Easy to use
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Not As Good as MY Old Worx String Trimmer
on August 29, 2021
Posted by: Jon 357
from Palos Park
Gender:Male
I bought this to replace my old WORX String Trimmer. Who ever designed the push button to advance the string should re-think this, because my has not worked since the day I starting using it. This button does absolutely nothing!!! So to advance the string if it does not itself I have to take the cap off and pull the string out to advance it and then put the cap back on. Also, the shaft to turn to trim and then edge is so stiff that you can hardly turn it. Did anyone lubricate this before they assembled it???? This is definitely not a revolution but a sub-standard product and not as good as the Old WORX trimmer I had.
No, I would not recommend this to a friend.
Response from worx.comBy Lucia R, Customer Experience, August 30, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter.
If you are still experiencing issues, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We would be more than happy to assist you.
Thank you for choosing WORX!
To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter.
If you are still experiencing issues, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We would be more than happy to assist you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer
on August 29, 2021
Posted by: Bistee
from Philadelphia area
Gender:Male
So far I can find no fault in this tool. It’s lightweight and powerful for a battery operated machine. I’ve used this a couple of times so far and the battery has maintained it’s charge and power throughout. I have Worx products before this and have found them to be very reliable.
Written by a customer while visiting worx.com
Customer Rating
4
GT Revolution String Trimmer
on August 28, 2021
Posted by: Carolyn1
from Randallstown, MD
Gender:Female
[This review was collected as part of a promotion.] I purchased one of the first electric Worx string trimmers some years ago and loved it. I purchased a cordless one a couple years ago and did not like it as much as the first one. I decided to give Worx another try and purchased this trimmer. I've only used it once but it worked great. I am very impressed with the power. I was able to complete edging of my lawn in no time. The wheels helped a lot.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Why did I wait so long??
on August 27, 2021
Posted by: dk612
from Richfield, MN
Gender:Male
I have been contemplating switching from a corded trimmer for a while now. I already own several Worx tools and have no idea why I waited!! This trimmer is everything they say it is and I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting worx.com