So far I really like it. It's a little shrill on high speed but I'll get used to it. Only complaint is that the button for checking the power level on the battery is different from all my other power share batteries. It is so tiny that it's almost impossible to push with just a fingertip and requires a long fingernail or tool.
Love this string trimmer and edger. We live on an acre of land and this tool works GREAT! We have several Worx tools and all of them are light and easy to use!
The quality seems to be going down. My first one lasted, I think, more than 5 seasons. My second one lasted about 3 seasons, next one lasted just over a season. I am heavily vested in batteries for other tools that don't get used as often, so I continue to replace the trimmer even though I would rather move on.
Response from worx.comBy Worx Customer Service, September 23, 2025
Hello There! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!