[This review was collected as part of a promotion.] Excellent warrenty on products. The first trimmer worked fine for a year. I learned that company had 3 year replacement warrenty. They shipped me a new on at no charge except for shipping.llee
[This review was collected as part of a promotion.] Easy to handle, light weight and powerful. This leaf blower beats them all. Holds charge and gets the job done in record time.
As a previous owner of a Worx lawn blower, I am very disappointed in this purchase. Previous blower battery lasted for 10 years with good usage. New battery gives 10 minutes of use and takes 5 hours to charge.
No, I would not recommend this to a friend.
Response from worx.comBy Portia S., Customer Experience, November 11, 2021
Thank you for taking the time to share your experience with us. Run time will vary from job to job, depending on how each person works. To maximize the run time you get out of the battery, use the appropriate speed for the job at hand. Lower speeds are ideal for cleaning off hard surfaces, like driveways, sidewalks, patios, or garages. Faster speeds are ideal for cleaning the leaves out of your grass and use more power to give you the blowing force needed to get the job done. Since most clean-up jobs will involve switching between lower and higher speeds, actual run time results will vary. WORX does offer quick chargers that will charge the standard 2.0Ah 20-volt batteries in just 1 hour. We also offer 4.0Ah 20 volt batteries that will provide double run time compared to the standard 2.0Ah 20-volt batteries. Please never hesitate to contact us directly with any questions or concerns. We can be reached at 1-866-354-9679 Monday - Friday 9 am to 6 pm EST!
Loving it. My first trimmer was the 18 v, which lasted several years, then I moved up to the 20 v which also lasted several years until it finally stopped. The extra power,4 .0 , self feeding line and spool storage gave solved my wish list from the old ones. I hope this one last as long as the others . Have to use weekly in Louisiana and pretty much all year round. All have been durable , everything worked fine until he bitter end.