Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
638
4 Stars
128
3 Stars
50
2 Stars
32
1 Star
41
88%of customers recommend this product.
(
722 out of
824)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
4
good product
on May 17, 2020
Posted by: Bob6669
from ID
Gender:Male
I bought this blower for my parents that are older so they needed something lighter and easier to use. I was disappointed that the battery that came with this is not like the other battery's that they have for their worx trimmer, there is no button to push that shows the battery level, seems a lot cheaper?
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 20, 2020
We appreciate you taking the time to share your feedback and review with us! Both batteries are 2.0Ah 20-volt batteries are both of the same quality. The one with the battery indicator light is model WA3575 and the one without is model WA3525. The WA3525 is the standard 2.0Ah 20 volt battery. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
lightweight
on May 27, 2020
Posted by: Marie40
from Maine
[This review was collected as part of a promotion.] Bought this for the lighter slow speed which is great for cleanning up mulched gardens without blowing mulch everywhere. Battery life shorter than anticipated but have extras. This is our 3rd Worx product.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 29, 2020
We appreciate you taking the time to share your feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
"Command Feed"
on May 31, 2020
Posted by: RUKidding me
from Elmira, NY
Gender:Male
I am asking for guidance...have trimmer all set up...attempted to "command feed" to gain more line, and machine shuts off. No line projects out. Am I doing something wrong?
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, July 21, 2020
Hello there! Thank you for sharing your honest review. In order to use your automatic line feed system, you must first remove your battery, then manually feed the line about 2 inches out at the bottom. Feeding the line out this small bit is to ensure you can tell if the line has fed out or not. Once this is done, place the battery back on the tool and, while running the trimmer normally, click on the line feed button several times WITHOUT letting go of the trigger. This will cause your trimmer to turn on and off repeatedly, but once you click the button several times, you will be able to notice at the bottom that your line has fed out normally. Should you have any more questions about this process, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Light weight, easy to use
on June 1, 2020
Posted by: Vacc
from Clark NJ
Gender:Male
[This review was collected as part of a promotion.] It’s lightweight, and easy to maneuver. Unfortunately the 20 V battery doesn’t have the power for heavy jobs. But for light work around the yard and house it’s pretty good. I probably should’ve went with the 40 V.So I use it for small jobs and then rely on my gas blower for major cleanup. I’m not sorry I brought it
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
exceeded expectations
on June 1, 2020
Posted by: dmortondc
from kalamazoo, Mi
Gender:Male
[This review was collected as part of a promotion.] I was initially just using this as a trimmer, but have since put on the mowing wheel and have changed it up to do edging-- it works great on getting the weeds out of cracks in the driveway! You can't clear land or very tall grass with this guy, but for maintaining a residence, its great. I've yet to run out of battery before getting through my whole yard-edging, mowing the garden area and triming. Has encouraged me to buy the full-on mower since my batteries will work with both. great job, Worx.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Does the job
on June 5, 2020
Posted by: Looch
from Long Island
Gender:Female
[This review was collected as part of a promotion.] This blower does the job on my small deck area but I’m not Happy that the nose of it is not more controlled the opening is too big and everything blows all over the place
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , June 12, 2020
Greetings from WORX! We appreciate the honest feedback as it helps us to further assist and improve. We thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to use
on June 7, 2020
Posted by: Duffy H
from Massachusetts
Gender:Female
[This review was collected as part of a promotion.] Just purchased. Great trimmer just wished it cut closer when used as a mower
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Simple
on June 20, 2020
Posted by: Monastery
from Mchenry,IL
Gender:Male
I just bought this 3 weeks ago and I am very happy with it. Very simple to use and it is very light. A very powerful blower and not loud.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 18, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Turbine Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com