Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Trimmer Cut Through some tough brush!
on November 21, 2021
Posted by: FLGal
from Florida
Gender:Female
[This review was collected as part of a promotion.] I bought this trimmer to tackle 2-foot tall grass that my yard guy hasn’t been cutting in the ditch in my back yard. This String Trimmer with the 4 Ah battery was up to the task! Happy I bought it!
[This review was collected as part of a promotion.] I bought this thinking it could replace my backpack blower, and I was wrong. I wish I had gotten the bigger one. If you purchase, it gets a bigger battery because you will need it.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 16, 2021
Hello! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly.
For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah and 6.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
I bought a new Worx trimmer to replace my 6yr old worx trimmer. Wow, the upgrades are excellent and make it easier to use. Powerful and precise trimming.
We have been WORX customers for over 8 years. We like battery operated tools that really work. Plus the benefit of the batteries shared across multiple products is great. We ordered this 20V power share turbine to replace or older worx blower. The first didn't work well and they shipped us a new one, which was great. We have used it but are disappointed that it is not as powerful as the old one and is sooooo loud. We never had to wear ear muffs before with the old model. Now, you need them as it is loud. You also go through batteries faster as it is not as powerful, for some reason.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, November 11, 2021
Thank you for taking time to share your review. WORX tools offers 4.0Ah 20 volt batteries that provide double run time compared to the standard 2.0Ah 20 volt batteries. Please never hesitate to contact us directly with any questions or concerns. We can be reached at 1-866-354-9679 Monday - Friday 9 am to 6 pm EST!
[This review was collected as part of a promotion.] Had a 40 volt trimmer (very popular brand) that also had a pivoting head with wheel for edging that I kept alive because that company discontinued the wheel on the 40v model. It finally bit the dust. Thought I try a Works. Not as powerful and no .080 line. Well it did the job quite well with a lot less weight and bulk. Very happy.